At a Glance
- Tasks: Lead data management and analytics to drive growth and client engagement.
- Company: Join Eastern Bank, a leader in banking innovation and community support.
- Benefits: Enjoy competitive salary, medical insurance, tuition assistance, and flexible work options.
- Why this job: Be part of a dynamic team that values collaboration and entrepreneurial spirit.
- Qualifications: Mid-senior level experience in data analytics and project management required.
- Other info: Located in Westwood, MA with a salary range of $115,000 - $125,000.
The predicted salary is between 36000 - 60000 £ per year.
The role oversees the Commercial Division's reporting, Salesforce integration, incentive plans, leading Network Sales, Data Analytics and administration to drive growth, collaboration, and client nurture. Responsibilities include providing strategic direction in data management, overseeing reporting and analytics for actionable insights, and fostering business development through partnership with internal and external stakeholders. This position also entails managing incentive plans, Salesforce integration, and marketing programs to support business objectives and exceptional client delivery.
Works closely with business partners within the division and external business partners including Regional Managers, Commercial, Training, Marketing, Finance, Business Banking and Retail. Develops programs to support our growth culture and foster stronger business development, an entrepreneurial spirit and exceptional client delivery.
MAJOR RESPONSIBILITIES:- Strategic Development and Implementation:
- Develop and execute strategies to achieve growth, profitability, and client experience objectives.
- Recommend and implement business plans, campaigns, and initiatives aligned with divisional strategic objectives.
- Supervise sales and service reporting, measurement, and metrics.
- Lead Salesforce integration and provide training on CRM capabilities.
- Oversee the Commercial Division program reporting, measurement, and metrics.
- Develop, oversee, and report on incentive plans.
- Lead growth initiatives and ensure achievement of project deliverables.
- Develop and oversee incentive plans and budget forecasting.
- Oversee financial reporting, compliance, and operational performance reporting.
- Support current product pricing and development through data analysis.
- Create tools to enhance client engagement and drive improved office interactions.
- Collaborate with business partners to develop and market new products/solutions.
- Attend Deposit Strategy meetings with division leaders and communicate updates.
- Analyze and report office sales and service activities to senior management.
- Provide support and advice to managers on sales and training issues.
- Make recommendations to the Head of Commercial Banking on strategic matters through analysis and research.
- Develop methodologies for analyzing strategic areas of the business.
- Prepare recommendations on plan design and budget components.
- Collaborate with business partners to develop, implement, and market new and existing products/solutions; make product and marketing strategy modifications.
- Communicate marketing initiatives to the Division.
- Sales and Service Oversight:
- Supervise sales and service reporting, measurement, and metrics.
- Lead Salesforce integration and provide training on CRM capabilities.
- Oversee the Commercial Division program reporting, measurement, and metrics.
- Develop, oversee, and report on incentive plans.
- Project Management and Financial Oversight:
- Lead growth initiatives and ensure achievement of project deliverables.
- Develop and oversee incentive plans and budget forecasting.
- Oversee financial reporting, compliance, and operational performance reporting.
- Support current product pricing and development through data analysis.
- Client Engagement and Relationship Building:
- Create tools to enhance client engagement and drive improved office interactions.
- Collaborate with business partners to develop and market new products/solutions.
- Communication, Reporting, and Analysis:
- Attend Deposit Strategy meetings with division leaders and communicate updates.
- Analyze and report office sales and service activities to senior management.
- Provide support and advice to managers on sales and training issues.
- Make recommendations to the Head of Commercial Banking on strategic matters through analysis and research.
- Develop methodologies for analyzing strategic areas of the business.
- Prepare recommendations on plan design and budget components.
- Collaborate with business partners to develop, implement, and market new and existing products/solutions; make product and marketing strategy modifications.
- Communicate marketing initiatives to the Division.
- Foster communication within the division, share results, and celebrate successes.
Data and Analytics Manager - Banking employer: Eastern Bank
Contact Detail:
Eastern Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data and Analytics Manager - Banking
✨Tip Number 1
Familiarise yourself with Salesforce and its integration capabilities, as this role heavily involves leading Salesforce integration and providing training on CRM functionalities. Consider taking a short course or certification to boost your knowledge and demonstrate your commitment.
✨Tip Number 2
Network with professionals in the banking and analytics sectors. Attend industry events or webinars where you can meet potential colleagues or mentors who can provide insights into the role and possibly refer you internally at Eastern Bank.
✨Tip Number 3
Stay updated on the latest trends in data analytics and banking. Being knowledgeable about current technologies and methodologies will not only help you in interviews but also show that you are proactive and passionate about the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven growth and improved client engagement in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your impact.
We think you need these skills to ace Data and Analytics Manager - Banking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data management, analytics, and project management. Use keywords from the job description to demonstrate that you meet the specific requirements of the Data and Analytics Manager role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the banking sector and how your skills can contribute to Eastern Bank's growth objectives. Mention specific projects or achievements that align with the responsibilities outlined in the job description.
Showcase Your Analytical Skills: Provide examples of how you've used data analytics to drive business decisions in previous roles. Highlight any experience with Salesforce integration or developing incentive plans, as these are key aspects of the position.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial role.
How to prepare for a job interview at Eastern Bank
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Data and Analytics Manager position. Familiarise yourself with key concepts like Salesforce integration, data management, and incentive plans, as these will likely come up during the interview.
✨Prepare for Strategic Questions
Expect questions about your experience in developing and executing strategies for growth and profitability. Be ready to discuss specific examples from your past roles where you successfully implemented data-driven initiatives.
✨Showcase Your Analytical Skills
Since this role heavily involves data analytics, prepare to demonstrate your analytical skills. Bring examples of how you've used data to drive business decisions or improve client engagement in previous positions.
✨Emphasise Collaboration
This position requires working closely with various stakeholders. Be prepared to discuss how you've collaborated with different teams in the past, and highlight your ability to foster strong relationships to achieve common goals.