Operational Delivery Lead - Telecoms

Operational Delivery Lead – Telecoms

Ricoh UK – Staines‑Upon‑Thames, England

Apply for the Operational Delivery Lead – Telecoms role at Ricoh UK

Role: Operational Delivery Lead – Telecoms

Located: Newbury

Package: Competitive salary, car allowance, bonus plus additional company benefits

About Ricoh

• Ricoh is a global technology business focused on digital services and solutions.
• We build innovative digital services from Cloud & IT infrastructure to process automation.

What you will be doing

• Work with Telco Client Relationship Director to drive growth across UK & Europe for Cyber, Network & Field Services solutions.
• Create board‑approved Telco division strategic business cases for Opco, supplier & customer engagement opportunities.
• Oversee operational support of RAID aligned to all delivery, generate weekly reports for Business Development & Delivery Director.
• Present to SLT & Board on inflight projects and status.
• Support BU Leads with headcount, software, hardware spend, and business case development.
• Manage resource, delivery, succession planning objectives and targets.
• Collaborate with Ricoh Telco customers, sales, delivery, design, implementation, technical account management, third‑party suppliers/vendors.
• Direct line management of Ricoh Telco Network, Cyber, Field & Engineering BU Leads.
• Record, report and manage project budgets effectively.
• Support central strategy against approved business case aligned to future target operating models.
• Promote a culture of pro‑activity, innovation, transparency, collaboration and flexibility.

You will ideally have

• Excellent communication skills and C‑level engagement experience.
• Demonstrable experience in project/programme management and managing multiple simultaneous projects in a telecom environment.
• Understanding of networks, infrastructure, IT, tools and practices.
• Experience supporting business cases with scope, goals, deliverables, costs, timelines, plans, dependencies and milestones.
• Comfortable working with and managing cross‑functional teams, planning, budgeting and time‑lining initiatives.
• Ability to manage risk and compliance across multiple projects.
• Demonstrable strategy, management and delivery skills and capability.

In return for your commitment we can offer you

• Flexible and hybrid working.
• An inclusive workplace.
• Excellent package with strong bonus and company benefits including competitive holiday entitlement, retirement plan, wellbeing schemes.
• Company car / car allowance.
• Career development and lifelong learning opportunities.
• Opportunity to join a global company.

Ricoh is an equal opportunities employer. We welcome applications from everyone. Adjustments to the recruitment process can be discussed.

Apply now for this exciting role.