Technical Representative

This field-based Technical Services role reports directly to the UK Sales Manager and works closely with the wider sales team. The position is responsible for delivering technical support across a portfolio of Industrial Wood Coatings accounts, encompassing both direct customers and distributor-supplied clients.

Qualifications

• Degree in Chemistry, Materials Science, or similar preferred.
• Strong knowledge of Sherwin-Williams Industrial Wood Coatings and application methods.
• Familiarity with customer equipment and processes.
• Excellent communication and interpersonal skills.
• Proven leadership and time management abilities.
• Technically skilled in product development and troubleshooting.
• Confident in customer-facing roles and training delivery.
• Willing to travel regionally and occasionally internationally.

What We Can Offer…

• Strong focus on work-life balance
• Competitive compensation
• Generous company contributed pension
• Salary extras and additional holiday days purchase
• Life insurance
• Share incentive plan
• Career growth in a global, innovative company
• Industry leadership in protective coatings
• Access to Sherwin Academy for continuous learning
• Inclusive wellbeing, mental health, and ID&E programmes
• Supportive environment for women and diversity in the workplace

#LI-JR1

Responsibilities

• Provide timely and effective technical support to key customers, ensuring high levels of satisfaction and responsiveness.
• Adapt to evolving customer needs by prioritising technical support activities accordingly.
• Plan and execute line trials in alignment with customer expectations and project timelines.
• Organise and conduct site visits, preparing detailed reports as requested by customers.
• Support the laboratory team at Knottingley with technical expertise and collaboration.
• Maintain strong, constructive relationships with equipment manufacturers and ancillary suppliers relevant to our core market segments.
• Identify customer training needs and deliver tailored training sessions and presentations.
• Foster strong working relationships within customer teams to enhance collaboration and trust.
• Maintain visibility of commercial decisions and outcomes by working closely with the sales team to ensure alignment and shared goals.

#J-18808-Ljbffr