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- Tasks: Support the Head of Department and manage night audits in a vibrant hotel environment.
- Company: Join Leonardo Hotels, a fast-growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and ongoing training opportunities.
- Why this job: Be part of a supportive team that values your hard work and offers clear paths for progression.
- Qualifications: Bring positivity, confidence in guest interactions, and a commitment to safety and security.
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebrations.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo
As an Assistant Night Manager you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be running the night audit, balancing the end-of-day accounts and working as part of a vibrant team to exceed our guests’ expectations.
Some Of The Perks Our Colleagues Enjoy Include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If you’re our ideal Assistant Night Manager, you will:
- Be yourself!
- (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
- Be confident speaking with guests, whether at the desk, by email or over the phone – we love building a good rapport
- Bring your positivity to work with you every day: you’ll be assisting guests at welcome and departure throughout the night
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our “NEW Team Coach” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
About Leonardo Hotel Belfast
Situated in the heart of the city, our Belfast hotel has much to offer the business traveller or culture vulture looking to explore the area. With Assembly Buildings Conference & Exhibition Centre over the road and Great Victoria Street station a three minute walk away; our hotel in Belfast is ideally placed for those visiting for business. However, Belfast is bursting with energy and has plenty to offer our pleasure guests. Jurys Inn is one of the most convenient hotels in Belfast - only a minute away from the beautiful Grand Opera House, Belfast under ten minutes' walk from two of the city’s retail hotspots: Victoria Square & Castlecourt Shopping Centres, and just 12 minutes' walk from the beautiful Albert Clock landmark. The hotel is also 20 minutes' walk from the must see Titanic Visitor Centre, Dock & Pump House as well as a 15 minutes' walk from Queens University, Botanic Gardens and Ulster Museum.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality. Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!
ASSISTANT NIGHT MANAGER employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASSISTANT NIGHT MANAGER
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of Leonardo Hotels, especially the Belfast location, will help you engage confidently with guests and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions. As an Assistant Night Manager, building rapport with guests is crucial, so practice how you would handle various guest scenarios to highlight your ability to create a welcoming atmosphere.
✨Tip Number 3
Network with current employees or those in similar roles. This can provide you with insights into the company culture and expectations, which can be invaluable when discussing your fit for the position during interviews.
✨Tip Number 4
Prepare to discuss your experience with night audits and managing accounts. Being able to articulate your familiarity with these tasks will show that you're ready to take on the responsibilities of the Assistant Night Manager role.
We think you need these skills to ace ASSISTANT NIGHT MANAGER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles that involved customer service or team leadership. Emphasise skills like communication, problem-solving, and your ability to work under pressure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Assistant Night Manager role. Mention specific aspects of the job description that resonate with you, such as managing room service orders or ensuring guest safety, and explain how your background makes you a great fit.
Showcase Your Personality: Leonardo Hotels values personality and genuine hospitality. Use your application to convey your positive attitude and willingness to engage with guests. Share anecdotes that demonstrate your ability to build rapport and handle busy situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Personality
As an Assistant Night Manager, your personality is key. Be yourself during the interview and let your genuine character shine through. This role requires a friendly and approachable demeanour, so don’t be afraid to showcase your unique traits.
✨Demonstrate Team Spirit
Highlight your ability to work as part of a team. Share examples from previous experiences where you collaborated effectively with others, especially in high-pressure situations. This will show that you can contribute positively to the vibrant team environment at Leonardo Hotels.
✨Prepare for Guest Interaction Scenarios
Expect questions about how you would handle guest interactions, both positive and negative. Prepare specific examples of how you've successfully managed guest relations in the past, as this will demonstrate your confidence and capability in building rapport with guests.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the Assistant Night Manager position, such as running the night audit and managing room service orders. Being knowledgeable about these tasks will show your enthusiasm for the role and your readiness to take on its challenges.
