At a Glance
- Tasks: Support the consulting team with data management and client queries.
- Company: Join Mercer, a global leader in workplace health and benefits.
- Benefits: Enjoy hybrid work flexibility and professional development opportunities.
- Why this job: Be part of a vibrant culture that values diversity and innovation.
- Qualifications: Previous admin experience and strong Microsoft skills are essential.
- Other info: This is a 12-month maternity cover role based in Bristol.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a talented individual to join our Consulting Delivery team at Mercer Marsh Benefits. This role will be based in Bristol and is a hybrid role that requires working at least three days a week in the office.
Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits, operating in 135 countries. Our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.
This part of our successful business is responsible for advising corporate clients on all aspects of the insured benefits relating to Healthcare and is a fantastic opportunity to continue your career with a world leading professional services company.
We will count on you to:
- Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
- Partner with internal/external stakeholders to achieve the best service for clients
- Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
- Champion continuous improvement within your team/location
- Develop and maintain appropriate technical and market knowledge
- Quality check work for junior colleagues
- Attend client meetings as required
- Act as a training and technical referral for colleagues
What you need to have:
- Previous administrative experience in a professional services environment (Employee Benefits, Financial Services or Healthcare is preferred)
- A good understanding of Microsoft applications such as Excel, Word and Outlook
- Excellent written and oral communication skills
- Ability to work with numbers
- Excellent planning and organisation skills with the ability to work to deadlines
- Ability to work on own and as a team player, establishing good rapport with clients and colleagues
What makes you stand out?
- Experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare
- Insurance related experience
- Industry recognised qualifications
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Administrator - 12 month FTC (Maternity Cover) employer: Mercer
Contact Detail:
Mercer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - 12 month FTC (Maternity Cover)
✨Tip Number 1
Familiarise yourself with Mercer and its consulting delivery team. Understanding their approach to employee benefits and healthcare will help you speak confidently about how you can contribute to their goals during interviews.
✨Tip Number 2
Network with current or former employees of Mercer on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable in your application process.
✨Tip Number 3
Brush up on your Microsoft Excel skills, as this role requires data analysis. Consider taking a short online course or watching tutorials to enhance your proficiency, which will demonstrate your commitment to the role.
✨Tip Number 4
Prepare for potential client interactions by practising your communication skills. Role-playing common scenarios with a friend can help you feel more confident when discussing client queries and solutions during the interview.
We think you need these skills to ace Administrator - 12 month FTC (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, especially in professional services like Employee Benefits or Healthcare. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're interested in the Administrator position at Mercer. Mention specific experiences that align with the responsibilities outlined in the job description.
Highlight Technical Skills: Emphasise your proficiency in Microsoft applications such as Excel, Word, and Outlook. Provide examples of how you've used these tools in previous roles to support your claims.
Showcase Teamwork and Communication: In your application, illustrate your ability to work collaboratively and communicate effectively. Share examples of how you've successfully dealt with client queries or supported colleagues in past positions.
How to prepare for a job interview at Mercer
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience, especially in professional services. Be prepared to discuss specific tasks you've handled, such as data entry, organisation, and communication with clients.
✨Demonstrate Technical Proficiency
Since the role requires a good understanding of Microsoft applications, brush up on your Excel, Word, and Outlook skills. You might be asked to demonstrate how you use these tools in your daily work.
✨Prepare for Client Interaction Scenarios
Expect questions about how you would handle client queries or member issues. Think of examples from your past experiences where you successfully resolved similar situations, showcasing your communication skills.
✨Emphasise Team Collaboration
This role involves working closely with both internal and external stakeholders. Be ready to discuss how you build rapport with colleagues and clients, and provide examples of successful teamwork in your previous roles.