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- Tasks: Manage daily operations and provide diary support for the International Pathways Centre.
- Company: Join the University of Leeds, a top 75 global university with a diverse community.
- Benefits: Enjoy 42 days off, gym discounts, personal development courses, and more perks.
- Why this job: Be part of a vibrant team supporting international students and enhancing their educational journey.
- Qualifications: Previous administrative experience and excellent customer service skills are essential.
- Other info: Flexible working arrangements available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
We are open to discussing flexible working arrangements. Are you service-focused, with excellent administrative and organisational skills? Do you want to join a thriving team at the University supporting international students to join degree programmes? Can you work independently and proactively?
The University of Leeds is one of the top 75 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.
You will be responsible for the administration of the International Pathways Centre on a daily basis and will provide Diary Management and administrative support to the Director of International Pathways Programmes as well as administrative support for the wider team. Duties will involve office management, responding to enquiries, receiving visitors to the office and helping them connect with colleagues, supporting on campus events, diary management, office purchase management, organising meetings, specific projects and providing a professional service.
The University has an International Foundation Year (IFY) for international students who wish to study at the University of Leeds but who do not yet have the qualifications they need to start an undergraduate degree programme. It also has key relationships with two other international pathway providers, which feed into the university. These programmes and relationships are managed within the International Pathways Centre.
Having previously worked in an administrative role, you will have experience of providing excellent customer service and the ability to work under pressure to meet multiple deadlines. You will enjoy working with people from international backgrounds and be sensitive to individual needs.
What we offer in return:
- 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) – that’s 42 days a year!
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
- Access to on-site childcare, shopping discounts and travel schemes are also available.
Centre Administrator and Diary Secretary employer: University of Leeds
Contact Detail:
University of Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Administrator and Diary Secretary
✨Tip Number 1
Familiarise yourself with the University of Leeds and its International Pathways Centre. Understanding their mission and values will help you align your approach during interviews and discussions, showcasing your genuine interest in supporting international students.
✨Tip Number 2
Network with current or former employees of the University of Leeds, especially those in administrative roles. They can provide valuable insights into the work culture and expectations, which can help you tailor your responses during the interview process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your organisational skills and ability to manage multiple tasks under pressure. This role requires excellent multitasking, so having concrete examples ready will make a strong impression.
✨Tip Number 4
Showcase your customer service skills by preparing to discuss how you've successfully handled enquiries or resolved issues in previous roles. Highlighting your ability to work with diverse individuals will resonate well with the university's international focus.
We think you need these skills to ace Centre Administrator and Diary Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative and organisational skills. Emphasise any experience you have in customer service and working with international students, as this is crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for supporting international students and your ability to work under pressure. Mention specific examples from your past experiences that demonstrate your skills in diary management and office administration.
Highlight Flexibility: Since the University is open to flexible working arrangements, mention your adaptability and willingness to embrace different working styles or hours. This shows that you are a good fit for their team culture.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at University of Leeds
✨Showcase Your Organisational Skills
As a Centre Administrator and Diary Secretary, your ability to manage multiple tasks is crucial. Prepare examples from your past experiences where you successfully organised events or managed schedules, highlighting your attention to detail and efficiency.
✨Demonstrate Customer Service Excellence
The role requires excellent customer service skills, especially when interacting with international students. Be ready to discuss how you've handled enquiries or resolved issues in previous roles, showcasing your proactive approach and sensitivity to diverse backgrounds.
✨Familiarise Yourself with the University’s Values
Understanding the University of Leeds' mission and values can set you apart. Research their commitment to academic excellence and support for international students, and be prepared to discuss how your personal values align with theirs during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of specific scenarios where you had to prioritise tasks or manage conflicts, and articulate your thought process clearly to demonstrate your capability.
