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- Tasks: As an L3 Service Engineer, you'll maintain applications and resolve incidents while developing new features.
- Company: Accenture is a global leader in professional services, driving innovation across various industries.
- Benefits: Enjoy 25 days of vacation, private medical insurance, and extra leave for charity work!
- Why this job: Join a vibrant team, work with cutting-edge tech, and grow your skills in a supportive environment.
- Qualifications: You need to be an experienced full stack engineer with ITIL certification and DevOps experience.
- Other info: Flexibility is key, as you may need to work onsite with clients.
The predicted salary is between 36000 - 60000 £ per year.
Location: Newcastle Upon Tyne
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application.
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
As a team:
- Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients.
- You will learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.
- If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.
As part of our global team, you will be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
In our team you will learn:
- How to provide solutions to real world problems across a variety of industries.
- How to help transform leading organisations and communities around the world.
- The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.
- How best to develop your skills and hone your talents within an innovative technology environment.
As a L3 Service Engineer, you will:
- Hold responsibility for the maintenance of applications, Incident and Problem investigation and resolution.
- Development of new features, optimisations, and continuous service improvement initiatives.
- Work with a blended team based in the UK and India.
Qualifications
The following skills and experience are essential for this role:
- Experienced full stack engineer, capable of providing technical support for multiple applications on various technologies.
- Looking for an enthusiastic and self-sufficient individual interested in building new technology skills to provide service continuity and prioritise work based on live service events.
- ITIL v3 or v4 certified.
- Technology development and fix experience confident in working across multiple technologies including Microsoft and Azure application services, integrations, .net, C#.
- DevOps experience with working in controlled environments, with automated deployments and source control.
Set yourself apart:
- Dell Boomi experience is desirable.
What’s In It For You
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
L3 Service Engineer - Newcastle employer: Accenture UK & Ireland
Contact Detail:
Accenture UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L3 Service Engineer - Newcastle
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, especially Microsoft Azure and .NET. Having hands-on experience or projects showcasing your skills in these areas can significantly boost your chances.
✨Tip Number 2
Network with current or former employees of Accenture, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Brush up on ITIL principles, as they are essential for this role. Consider joining online forums or groups where you can discuss ITIL practices and share experiences with others in the field.
✨Tip Number 4
Prepare to discuss your experience with DevOps practices and automated deployments. Be ready to provide examples of how you've implemented these in past roles, as this will demonstrate your capability to thrive in a controlled environment.
We think you need these skills to ace L3 Service Engineer - Newcastle
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the L3 Service Engineer position. Tailor your application to highlight relevant experiences and skills that match these requirements.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your experience as a full stack engineer and any specific technologies mentioned in the job description, such as Microsoft, Azure, .NET, and C#. Provide examples of how you've successfully handled similar responsibilities in previous roles.
Showcase Certifications: If you have ITIL v3 or v4 certifications, make sure to prominently display them in your application. This will demonstrate your commitment to industry standards and your capability in managing IT services effectively.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Accenture UK & Ireland
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an L3 Service Engineer. Familiarise yourself with the technologies mentioned in the job description, such as Microsoft Azure, .NET, and DevOps practices. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience as a full stack engineer. Be ready to provide specific examples of how you've handled incident resolution, developed new features, or improved service continuity. Highlight any relevant projects that showcase your technical skills and problem-solving abilities.
✨Emphasise ITIL Knowledge
Since ITIL v3 or v4 certification is essential for this role, be prepared to discuss your understanding of ITIL principles. Share how you've applied these principles in past roles to improve service management and delivery, which will show your alignment with the company's operational standards.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team dynamics, ongoing projects, or the company culture at Accenture. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
