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For Companies At a Glance
- Tasks: Join us as a Casual Sales Assistant and engage with fans while driving sales.
- Company: Fanatics is a global leader in sports merchandise, connecting fans with their favourite teams.
- Benefits: Enjoy flexible part-time hours, a fun work environment, and the chance to be part of game days.
- Why this job: Be at the heart of the action, meet fellow fans, and enhance your retail skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and a positive attitude!
- Other info: Work includes evenings and weekends, perfect for students looking for extra cash.
Calling All Football Fans!!! Are you looking at making extra money while having fun? Join our team as a Casual Retail Store Assistant and be part of the action taking place in Millwall FC!!!
Role Purpose
Casual Retail Store Assistants are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations. Casual Retail Store Assistants will drive results through effective communication and a demonstrated ability to work as a member of a winning team! Casual Retail Store Assistants will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities
- Greet fans and ask questions to help make their shopping experience an enjoyable one
- Make recommendations based on observations and conversations with fans
- Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
- Maintain sales floor and/or stockroom standards with an eye to detail
- Process sales transactions via the Fanatics Point of Sale System (POS)
- Housekeeping, cleanliness, and general standards
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
- Perform additional responsibilities as directed by the management team
Experience & Knowledge
- Past experience working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Availability to work extended hours on game days and during events
Job Knowledge, Skills And Abilities
- Possess a fun, professional demeanour
- Demonstrated ability to build product knowledge of Team/League inventory
- Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
- Ability to maintain high standards of organization and cleanliness
- Proven ability to overcome obstacles while maintaining a positive, can-do attitude
- Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope/level of the role.
Casual Sales Assistant - Millwall FC Fan Store employer: Fanatics
Contact Detail:
Fanatics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant - Millwall FC Fan Store
✨Tip Number 1
Familiarise yourself with Millwall FC and its merchandise. Knowing the team's history, key players, and popular products will help you connect with fans and make informed recommendations.
✨Tip Number 2
Show your enthusiasm for football during any interactions. Being passionate about the sport can set you apart from other candidates and demonstrate that you're a great fit for the team.
✨Tip Number 3
Be prepared to discuss your previous retail or sales experience in a way that highlights your ability to work in fast-paced environments. Share specific examples of how you've successfully engaged customers in the past.
✨Tip Number 4
Network with current or former employees of the Fanatics team. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Casual Sales Assistant - Millwall FC Fan Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail or sales experience. Emphasise any roles where you interacted with customers, as this is crucial for a Casual Sales Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for football and customer service. Mention specific experiences that demonstrate your ability to create enjoyable shopping experiences for fans.
Showcase Teamwork Skills: In your application, highlight instances where you've successfully worked as part of a team. This role requires collaboration, so examples of teamwork will strengthen your application.
Demonstrate Communication Skills: Since strong verbal communication is essential, provide examples in your application that illustrate your ability to engage with customers effectively and maintain a positive attitude.
How to prepare for a job interview at Fanatics
✨Show Your Passion for Football
As a Casual Sales Assistant at Millwall FC, it's essential to demonstrate your enthusiasm for football. Share your experiences as a fan and how they relate to the role. This will help you connect with the interviewers and show that you're genuinely interested in the position.
✨Highlight Your Customer Service Skills
Since the role involves interacting with fans, emphasise your previous customer service experience. Provide examples of how you've created positive shopping experiences in the past, and be ready to discuss how you would handle various customer scenarios.
✨Prepare for Teamwork Questions
The job requires working as part of a team, so be prepared to answer questions about your teamwork skills. Think of specific instances where you've successfully collaborated with others, especially in fast-paced environments, and how you contributed to achieving a common goal.
✨Familiarise Yourself with the Brand
Research Millwall FC and its merchandise before the interview. Understanding the brand's values and products will allow you to speak knowledgeably about them during the interview, showing that you're proactive and genuinely interested in the role.
