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- Tasks: Manage customer accounts and support finance admin tasks in a dynamic office environment.
- Company: Join a niche financial services firm serving the legal sector in vibrant Liverpool.
- Benefits: Enjoy flexible hybrid working options and a supportive team culture.
- Why this job: Be part of a growing company that values excellent customer service and teamwork.
- Qualifications: Strong customer service skills; finance experience is a plus but not required.
- Other info: Ideal for those looking to kickstart their career in finance and administration.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a niche financial services business who provide finance facilities to the legal sector across the UK. Based from fantastic offices in Liverpool city centre, their customers are large legal firms and solicitors. Due to growth, they are looking to recruit a sales support/finance administrator to join their small team – the role is predominantly office based, but there can be some flexibility for hybrid working.
You will be responsible for the day to day management of existing customer accounts, providing excellent customer service, and ensuring the account is running smoothly. In addition, you will support the Finance Manager with day to day admin tasks, to include database and spreadsheet management, and basic bookkeeping.
We are looking for someone with strong customer service skills, ideally some finance/accounting skills, excellent organisational skills and the ability to work as part of a team. A background in financial services would be a distinct advantage but not essential.
Sales Support / Administration employer: CBC Recruitment Solutions
Contact Detail:
CBC Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support / Administration
✨Tip Number 1
Familiarise yourself with the legal sector and financial services. Understanding the specific needs and challenges faced by legal firms can give you an edge in conversations during interviews.
✨Tip Number 2
Highlight your customer service experience. Since the role involves managing customer accounts, be prepared to share examples of how you've provided excellent service in previous positions.
✨Tip Number 3
Brush up on your organisational skills. Consider preparing a brief overview of how you manage tasks and priorities effectively, as this will be crucial for supporting the Finance Manager.
✨Tip Number 4
Network within the financial services community. Engaging with professionals in the industry can provide insights and potentially lead to referrals, making your application stand out.
We think you need these skills to ace Sales Support / Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any finance or accounting skills. Use keywords from the job description to demonstrate that you understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the financial services sector and your ability to manage customer accounts. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Organisational Skills: In your application, emphasise your organisational skills and ability to manage multiple tasks. Provide examples of how you've successfully handled administrative duties or supported a team in previous roles.
Show Enthusiasm for the Role: Convey your enthusiasm for joining a niche financial services business. Research the company and mention why you are excited about the opportunity to work with legal firms and solicitors.
How to prepare for a job interview at CBC Recruitment Solutions
✨Showcase Your Customer Service Skills
Since the role involves managing customer accounts, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went above and beyond to assist a client or resolve an issue.
✨Demonstrate Organisational Abilities
The job requires excellent organisational skills. Bring up instances where you successfully managed multiple tasks or projects simultaneously. You could even mention tools or methods you use to stay organised.
✨Familiarise Yourself with Financial Concepts
While a background in financial services isn't essential, having a basic understanding of finance and accounting principles will set you apart. Brush up on key terms and concepts that are relevant to the role.
✨Prepare for Teamwork Questions
As this position requires working as part of a small team, be ready to answer questions about teamwork. Think of examples where you collaborated effectively with others to achieve a common goal.
