Vehicle Service Administrator

Vehicle Service Administrator

Wymondham +1 Full-Time 20400 - 30600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Vehicle Service Administrator, managing customer relations and service bookings.
  • Company: We're a growing company based in Wymondham, focused on vehicle service excellence.
  • Benefits: Enjoy a competitive salary, uncapped commission, 22 days leave, and discounts on products.
  • Why this job: Be part of a dynamic team, enhance your skills, and contribute to customer satisfaction.
  • Qualifications: Experience in vehicle parts or service, strong communication skills, and a clean driving licence required.
  • Other info: Full-time role, Monday to Friday, with opportunities for career growth.

The predicted salary is between 20400 - 30600 £ per year.

Our client with offices based in Wymondham is seeking a Vehicle Service Administrator to join them on a full time contract basis Monday to Friday 8.00am-5.30pm (42.5 hours per week). Working within the aftermarket team, as Vehicle Service Administrator, you will be responsible for liaising with customers following vehicle checks during service & repairs to agree additional work to be conducted, arranging parts to be ordered, passing through to service to book the work in, producing estimates for customers and following up via outbound calling, managing internal systems, highlighting customer feedback to internal teams, supporting administration and ad hoc related duties. To be considered for the role of Vehicle Service Administrator, you will have a background in vehicle parts or service, will have excellent relationship building skills, will be PC literate, have a clean driving licence and superb communication skills. In return, for the role of Vehicle Service Administrator, our client is offering a starting salary of £25,500 plus 5% uncapped commission, 22 days paid annual leave plus bank holidays rising with length of service, pension, discounted products and much more. Send your CV now for consideration for the role of vehice service administrator and the chance to join a growing and successful business. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data

Locations

Wymondham Norfolk
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Contact Detail:

Infinity Recruitment Consultancy Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Vehicle Service Administrator

✨Tip Number 1

Familiarise yourself with the latest trends in vehicle service and repair. Understanding current technologies and customer expectations can help you stand out during conversations with potential employers.

✨Tip Number 2

Network with professionals in the automotive industry, especially those who work in service administration. Attend local events or join online forums to build connections that could lead to job opportunities.

✨Tip Number 3

Prepare for the interview by practising common questions related to customer service and administration in the automotive sector. Being able to articulate your experience and skills confidently will make a great impression.

✨Tip Number 4

Showcase your communication skills by following up after your application. A polite email expressing your enthusiasm for the role can demonstrate your proactive attitude and help keep you on their radar.

We think you need these skills to ace Vehicle Service Administrator

Customer Relationship Management
Communication Skills
PC Literacy
Attention to Detail
Time Management
Problem-Solving Skills
Knowledge of Vehicle Parts and Services
Outbound Calling Experience
Administrative Skills
Data Entry
Organisational Skills
Ability to Work in a Team
Adaptability
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in vehicle parts or service. Emphasise your relationship-building skills and any previous administrative roles to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Vehicle Service Administrator role. Mention specific examples of how you've successfully liaised with customers in the past.

Highlight Technical Skills: Since the role requires PC literacy, ensure you mention any relevant software or systems you are familiar with. This could include customer relationship management (CRM) tools or any specific automotive software.

Follow Up: After submitting your application, consider following up with a polite email to express your continued interest in the position. This shows initiative and can help keep your application top of mind.

How to prepare for a job interview at Infinity Recruitment Consultancy Limited

✨Know Your Vehicle Service Basics

Brush up on your knowledge of vehicle parts and service processes. Being able to discuss common repairs and maintenance tasks will show your expertise and confidence in the role.

✨Demonstrate Communication Skills

Since the role involves liaising with customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients or resolved issues in the past.

✨Showcase Your Organisational Skills

As a Vehicle Service Administrator, you'll need to manage multiple tasks efficiently. Be ready to discuss how you prioritise tasks and keep track of customer feedback and service requests.

✨Prepare Questions for the Interviewer

Think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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