Onboarding Specialist - Marine Ops
Onboarding Specialist - Marine Ops

Onboarding Specialist - Marine Ops

Weybridge Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage the onboarding process for Marine positions, ensuring a smooth experience for new crew members.
  • Company: Join Royal Caribbean Group, a leader in travel and adventure, offering unique career opportunities.
  • Benefits: Enjoy competitive pay, career development, and the chance to explore the world.
  • Why this job: Be part of a dynamic team that values efficiency and supports global crew readiness.
  • Qualifications: Requires 2 years of onboarding experience and a degree in HR or related fields.
  • Other info: This is an entry-level, full-time position based in Weybridge, UK.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Onboarding Specialist - Marine Ops role at Royal Caribbean Group. Please note: This role is based in the UK, in our Weybridge Office.

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group's (Crew Readiness) Team has an exciting career opportunity for a full time Onboarding Specialist reporting to the Director of Global Crew Readiness.

Position Summary

The Onboarding Specialist is responsible for all aspects of the onboarding process relative to positions that fall under the category of Marine. High-level competencies in communication, planning, stakeholder management, and time management are essential given the urgent and critical nature of these positions. The distribution of work may vary based on relevant skills, experience, and business need or as otherwise determined by management. However, in any case, the Onboarding Specialist should maximise their time for efficiency and effectiveness to help the Global Crew Readiness Operations team in all aspects of the onboarding processes to achieve weekly, monthly, quarterly, and annual goals. This includes reporting and providing weekly reports to Stakeholders.

Essential Duties And Responsibilities

  • Performs all administrative tasks related to the onboarding of shipboard employees.
  • Provides timely and customer-focused service to crew members that belong to the category of Marine positions and internal customers.
  • Ensures each crew member receives the appropriate level of support and guidance to create an exemplary onboarding experience.
  • Ensures compliance with regulatory, local, international, and company policies to ensure the safety and well-being of the crew members.
  • Liaises with the various teams (Talent Attraction, Crew Assist, Scheduling, Visa, Port Agents, School, and Authorised Referral Sources) when appropriate, to meet hiring and scheduling in a timely manner.
  • Provides back-up support to fellow Operations Specialists and guidance to the Operations Representatives by being a consultant in terms of visa, medical, and STCW requirements of shipboard roles.
  • Works diligently and proactively to resolve all onboarding-related situations, escalates irregularities to the Operations Supervisor; and continuously explores ways to increase efficiency and effectiveness.
  • Prepares various reports as required, including, but not limited to, status reports, analysis, and lists of talent pools including status updates to Stakeholders.
  • Establishes monthly governance meetings with Recruitment, Scheduling, Mobility Centers, HR Onboard, and Stakeholders.
  • Consistently meets the performance metrics set by the management team.
  • Performs other duties as required. As needed, participates in special projects assigned by management.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Education, Experience, Knowledge & Skills

  • At least two (2) years onboarding or any relevant experience.
  • Ability to maintain a good working relationship with the stakeholders by meeting their expectations and supporting the overall goals of the organisation.
  • Bachelor's degree in human resources, hospitality management, business administration, or related field from an accredited college or university or the international equivalent preferred.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Seniority level: Entry level

Employment type: Full-time

Job function: Other, Information Technology, and Management

Industries: Travel Arrangements

Onboarding Specialist - Marine Ops employer: Royal Caribbean Group

At Royal Caribbean Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that encourages personal and professional growth. Located in Weybridge, UK, our team enjoys competitive compensation, comprehensive benefits, and unique opportunities to explore the world while contributing to a dynamic onboarding process for our marine operations. Join us to embark on a rewarding career journey where your contributions truly matter.
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Contact Detail:

Royal Caribbean Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Onboarding Specialist - Marine Ops

✨Tip Number 1

Familiarise yourself with the onboarding process in the marine industry. Understanding the specific challenges and requirements of onboarding shipboard employees will help you stand out during interviews.

✨Tip Number 2

Network with current or former employees of Royal Caribbean Group. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.

✨Tip Number 3

Demonstrate your communication and stakeholder management skills in any interactions you have. Since these are crucial for the Onboarding Specialist role, showcasing these abilities can make a strong impression.

✨Tip Number 4

Prepare to discuss how you would handle specific onboarding scenarios. Being ready with examples of how you've resolved issues or improved processes in previous roles can highlight your proactive approach.

We think you need these skills to ace Onboarding Specialist - Marine Ops

Strong Communication Skills
Stakeholder Management
Time Management
Planning and Organisational Skills
Customer Service Orientation
Attention to Detail
Problem-Solving Skills
Report Writing
Knowledge of Regulatory Compliance
Team Collaboration
Proactive Approach
Ability to Work Under Pressure
Adaptability
Experience with Onboarding Processes

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of the Onboarding Specialist position. Highlight your relevant experience in onboarding and stakeholder management in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication, planning, and time management skills, as these are crucial for this role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to provide excellent customer-focused service and resolve onboarding-related situations.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Royal Caribbean Group

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of an Onboarding Specialist. Familiarise yourself with the onboarding process, especially in a marine context, as this will help you answer questions confidently.

✨Showcase Your Communication Skills

As communication is key in this role, prepare examples of how you've effectively communicated with stakeholders in previous positions. Be ready to discuss how you would handle various scenarios involving crew members and internal teams.

✨Demonstrate Problem-Solving Abilities

Think of instances where you've had to resolve issues quickly and efficiently. The interviewers will be looking for your ability to handle onboarding-related situations, so be prepared to share specific examples.

✨Prepare Questions for Them

Have a few thoughtful questions ready to ask the interviewers about the company culture, team dynamics, or specific challenges the onboarding team faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Onboarding Specialist - Marine Ops
Royal Caribbean Group
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  • Onboarding Specialist - Marine Ops

    Weybridge
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-13

  • R

    Royal Caribbean Group

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