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- Tasks: Join a dynamic HR team and manage employee lifecycle processes.
- Company: Pontoon is an inclusive employment consultancy focused on enhancing workplace opportunities.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive work environment.
- Why this job: Be part of a transformative HR journey in the energy sector with impactful contributions.
- Qualifications: Previous HR Ops experience, strong attention to detail, and excellent communication skills required.
- Other info: Opportunity for contract extension and occasional travel to Wokingham.
The predicted salary is between 24000 - 40000 £ per year.
HR Ops Administrator
Location: Warwick (Hybrid working; 2-3 days onsite per week, with occasional travel to Wokingham)
Annual Salary: Up to £40,000
Contract Length: 6 months FTC with potential for extensions
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
About the Role:
Our client, a leading organisation in the energy sector, is on an exciting journey to build a new in-house HR Operations team. They are seeking an experienced HR Ops Analyst to play a pivotal role in this transformation. As part of the HR Operations team, you will be instrumental in delivering all HR operational processes and services, including joiners, leavers, absence management, immigration, benefits, and reward.
This role offers you the opportunity to ensure data accuracy within the new HR system and provide exceptional customer service to colleagues navigating HR queries. Your contributions will directly impact the efficiency and effectiveness of HR services across the organisation.
Key Responsibilities:
- Deliver high-quality transactional activities throughout the employee lifecycle, including onboarding, offboarding, employee data management, and benefits administration.
- Accurately input and maintain data in the HR system, ensuring compliance with GDPR.
- Serve as the first point of contact for HR queries, managing a busy HR inbox and responding promptly to chat and telephone inquiries.
- Oversee right-to-work checks and liaise with third parties to complete reference checks.
- Support cyclical HR activities, including performance management and talent promotions, with a keen eye for detail.
- Assist the HR Operations Manager and Leads with project support, including organisational data changes and audits.
- Generate and analyse HR data reports, leveraging Excel for data manipulation as needed.
- Regularly update operating procedure documentation to meet audit control requirements.
- Foster excellent relationships with colleagues and third-party providers to ensure seamless service delivery.
About You:
We are looking for a dynamic individual who thrives in a fast-paced environment and has a passion for providing a positive employee experience. The ideal candidate will possess:
- Previous experience in an HR Operations Administrator role.
- A comprehensive understanding of HR processes and the ability to provide guidance across various HR functions.
- Experience working with Trade Unions and case management is desirable.
- Strong attention to detail and exceptional organisational skills.
- Excellent written and verbal communication abilities.
- Proficiency in HR Information Systems; familiarity with top-tier HR systems is a plus.
- Strong Excel skills for data reporting and analysis.
- A customer-centric mindset and the ability to work effectively with third-party providers.
If this is of interest, please respond with an up-to-date CV and salary expectations. If you have not received a response within a 48 hour period, please assume that you have been unsuccessful on this occasion.
HR Ops Administrator employer: Pontoon Solutions
Contact Detail:
Pontoon Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Ops Administrator
✨Tip Number 1
Familiarize yourself with the specific HR processes mentioned in the job description, such as onboarding and offboarding. This will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Highlight your experience with HR Information Systems, especially if you've worked with top-tier systems before. Be ready to discuss how you've used these systems to improve HR operations in your previous roles.
✨Tip Number 3
Prepare examples of how you've successfully managed HR queries in a busy environment. This will showcase your customer-centric mindset and ability to handle multiple tasks efficiently.
✨Tip Number 4
Brush up on your Excel skills, particularly in data reporting and analysis. Being able to manipulate and generate HR data reports will be crucial for this role, so be prepared to discuss your proficiency.
We think you need these skills to ace HR Ops Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations. Focus on your previous roles, especially those that involved onboarding, data management, and customer service in HR.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for HR and your understanding of the role. Mention specific experiences that demonstrate your ability to handle HR queries and manage data accurately.
Highlight Relevant Skills: Emphasize your proficiency in HR Information Systems and Excel. Provide examples of how you've used these skills in past roles to improve HR processes or reporting.
Showcase Your Customer-Centric Approach: In your application, illustrate how you have provided exceptional service to colleagues or clients in previous positions. This will align with the company's focus on a positive employee experience.
How to prepare for a job interview at Pontoon Solutions
✨Showcase Your HR Knowledge
Make sure to highlight your understanding of HR processes during the interview. Be prepared to discuss specific experiences where you successfully managed onboarding, offboarding, or employee data management.
✨Demonstrate Attention to Detail
Since this role requires strong attention to detail, provide examples from your past work where your meticulousness led to successful outcomes. This could include maintaining accurate records or ensuring compliance with regulations.
✨Prepare for HR Queries
As the first point of contact for HR queries, practice how you would handle common HR questions. Think about how you can provide exceptional customer service and support to colleagues navigating HR issues.
✨Excel Skills Are Key
Given the emphasis on data reporting and analysis, be ready to discuss your proficiency in Excel. You might even want to prepare a few examples of how you've used Excel to generate reports or manipulate data in previous roles.
