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- Tasks: Support the Store Manager and ensure excellent customer service.
- Company: Join Shoezone, a leading footwear retailer with 280 stores across the UK.
- Benefits: Enjoy 28 days holiday, 25% discount, and opportunities for progression.
- Why this job: Perfect for those looking to step up in their retail career with a supportive team culture.
- Qualifications: Retail management experience is desirable; flexibility is key.
- Other info: Part-time role (19 hours) with a competitive salary and thorough training.
The predicted salary is between 12000 - 18000 £ per year.
shoezone has an opportunity for a Store Supervisor to join our team based in Taunton. You will join us on a part time (19 hours), permanent basis and in return, you will receive a competitive salary, thorough training and great benefits.
This position is required to work Wednesday, Thursday and Sunday, however flexibility for the rest of the week is also required and the core rota is subject to change based on the needs of the business.
We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 280 stores and have approximately 2,200 employees across the UK.
Our store portfolio consists of 91 town centre stores, which stock the core shoezone product range and 144 hybrid town centre stores and 43 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.
During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
The Supervisor Role
We are looking for somebody who can step up to the challenge to support the Store Manager and run the Store in their absence. Being a team player is also important, an all-rounder who is flexible and able to support the store.
Key Duties And Responsibilities Of Our Supervisor
- Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach
- Coach and support your team to the same customer service standard
- Working in a busy and fast paced environment
- Making sure that the shop floor looks great at all times
What We’re Looking For In Our Supervisor
- Someone who takes a huge pride in what they do
- Retail Management/supervisory experience would be desirable
- Flexible (your availability will be discussed at interview stage)
Benefits You’ll Receive As Our Supervisor
- Holidays starting at 28 days which will increase to 33 days after 5 years service
- Profit Share Scheme
- 25% Discount on all our product range
- Birthday Holiday
- Opportunities for Progression and Development
- Workplace pension including life cover
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice
If you feel that you have the skills and experience required to become our Supervisor, please click ‘apply’ today. We would love to hear from you!
Store Supervisor employer: Shoezone Retail Limited
Contact Detail:
Shoezone Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with Shoezone's product range and customer service ethos. Understanding their commitment to quality and affordability will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Highlight any previous retail management or supervisory experience you have. Be ready to share specific examples of how you've successfully led a team or improved customer service in past roles.
✨Tip Number 3
Show your flexibility by being open about your availability. Since the role requires working on specific days, emphasising your willingness to adapt to changing schedules can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would maintain a visually appealing store environment. Think of creative ideas or strategies you've used in the past to keep a retail space inviting and organised.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Supervisor position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: Emphasise any retail management or supervisory experience you have. Provide specific examples of how you've successfully led a team or improved customer service in previous roles.
Showcase Your Flexibility: Since the role requires flexibility in working hours, mention your availability clearly in your application. This shows that you are adaptable and willing to meet the needs of the business.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your enthusiasm for the role and the company. Use this opportunity to convey your passion for customer service and your commitment to supporting the team.
How to prepare for a job interview at Shoezone Retail Limited
✨Show Your Customer Service Skills
As a Store Supervisor, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past and how you would coach your team to do the same.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability and how you can adapt to changing schedules. Highlight any previous experiences where you successfully managed varying shifts.
✨Emphasise Teamwork
Being a team player is crucial for this position. Share instances where you've collaborated effectively with colleagues or led a team to achieve a common goal, showcasing your leadership skills.
✨Prepare for Situational Questions
Expect questions about handling busy environments and maintaining store standards. Think of specific scenarios where you successfully managed challenges in retail settings and how you ensured a great shopping experience for customers.
