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For Companies At a Glance
- Tasks: Maintain, repair, and service forklift trucks and material handling equipment.
- Company: Join Toyota, the world's leading manufacturer of materials handling equipment.
- Benefits: Enjoy a competitive salary, pension, company vehicle, and various health perks.
- Why this job: Be part of a supportive culture that values your growth and development.
- Qualifications: Experience in mechanical engineering or similar roles; UK driving licence required.
- Other info: Receive industry-leading training and opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Forklift Service Engineer (Service Technician) to work within our After Sales department to maintain, repair, service and modify the company's range of products. This role comes with a competitive salary, an attractive company pension, a company vehicle, and the opportunity to work for a great company.
About The Role
The role involves servicing, maintaining, and repairing forklift trucks and other material handling equipment. On a day-to-day basis this is what you would be doing:
- Service, maintain, overhaul, fault find and resolve faults on company products.
- Respond to breakdowns.
- Provide local after sales support to customers.
- Deal promptly with customer enquiries, problems, or complaints.
- Keep control of vehicle stock/deliveries.
- Achieve agreed targets.
We are looking for somebody who has experience working as a forklift engineer, plant fitter, plant technician, industrial equipment, or a similar type of role. Here is a quick tick list for the other skills we are looking for:
- Experience in mechanical engineering.
- Basic electrical knowledge would be beneficial.
- Effective planning and organisational skills.
- Able to work on your own initiative.
- Excellent communication skills.
- Build good rapport with customers.
- Full UK driving licence.
What We Offer
- Competitive salary
- Attractive company pension
- Company vehicle (if applicable)
- Fuel card (if applicable)
- Full tool kit
- Company sick pay
- Voluntary critical illness cover
- Free eye tests
- Free flu jabs
- 24/7 Employee Assistance Programme
- Benefits platform with instant discounts and offers
We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Why choose Toyota
Toyota Material Handling is the world's number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
Our commitment is to read each application carefully; however, due to the high volume of applications we receive, regrettably only those selected for an interview will be contacted. Toyota Material Handling UK is an equal opportunities employer.
Forklift Service Engineer employer: SEI Europe
Contact Detail:
SEI Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Forklift Service Engineer
✨Tip Number 1
Familiarise yourself with the specific types of forklift trucks and material handling equipment that Toyota uses. Understanding their products will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your mechanical and basic electrical knowledge. Being able to discuss common issues and solutions related to forklift maintenance can set you apart from other candidates.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of examples from your past experience where you successfully resolved customer issues or technical faults, as this is crucial for the role.
✨Tip Number 4
Showcase your communication skills by being clear and concise when discussing your experiences. Building rapport with customers is key, so practice how you would approach customer interactions in a service context.
We think you need these skills to ace Forklift Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a forklift engineer or in similar roles. Emphasise your mechanical engineering skills and any basic electrical knowledge you possess.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences where you've successfully serviced or repaired equipment, and how you can contribute to their after-sales support.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application of how you've effectively dealt with customer enquiries or complaints in the past.
Showcase Initiative and Planning: Demonstrate your ability to work independently and plan effectively. Include instances where you've taken the initiative in previous jobs, especially in maintaining or repairing machinery.
How to prepare for a job interview at SEI Europe
✨Showcase Your Technical Skills
Make sure to highlight your experience with mechanical engineering and any relevant electrical knowledge. Be prepared to discuss specific examples of how you've serviced or repaired forklift trucks or similar equipment in the past.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to explain how you approach fault finding and resolving issues. Share instances where you've successfully dealt with breakdowns or customer complaints, showcasing your ability to think on your feet.
✨Emphasise Communication Skills
Since building rapport with customers is crucial, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with clients in previous roles, especially when addressing their enquiries or concerns.
✨Prepare for Scenario-Based Questions
Expect questions that assess your planning and organisational skills. Think of scenarios where you had to manage your time effectively or prioritise tasks, and be ready to share how you achieved your targets in those situations.
