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For Companies At a Glance
- Tasks: Deliver exceptional customer service and represent the Tommy Hilfiger brand.
- Company: Join Tommy Hilfiger, a globally recognised lifestyle brand since 1985, known for its classic American style.
- Benefits: Enjoy flexible hours, competitive pay, and a vibrant work environment.
- Why this job: Be part of an iconic brand, connect with customers, and grow your retail skills.
- Qualifications: Previous experience in retail or hospitality is preferred; strong communication skills are essential.
- Other info: This is a temporary part-time role at the Cotswolds Designer Outlet.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Sales Associate plays a key role in achieving these high standards. Responsibilities Include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU
You’ll connect to consumers and have a previous track record within hospitality or retail. You’ll be an effective communicator with the ability to collaborate to win. You’ll inspire trust and recognize and celebrate the contributions and achievements of others. You’ll adapt fast. You’ll act with purpose, showing a clear presence on the shop floor. You’ll take ownership and make informed decisions to find in-store solutions.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
Part Time Sales Associate, Tommy Hilfiger - Cotswolds Designer Outlet (Temp Contract) employer: Tommy Hilfiger
Contact Detail:
Tommy Hilfiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Associate, Tommy Hilfiger - Cotswolds Designer Outlet (Temp Contract)
✨Tip Number 1
Familiarise yourself with Tommy Hilfiger's brand values and product lines. Understanding the essence of 'classic American cool' will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your previous experience in retail or hospitality. Be ready to discuss how you've handled challenging situations and provided excellent service, as this is crucial for a Sales Associate role.
✨Tip Number 3
Engage with Tommy Hilfiger’s social media platforms before your interview. Being knowledgeable about their latest campaigns and collaborations can give you an edge and show your genuine interest in the brand.
✨Tip Number 4
Prepare to discuss how you can contribute to driving store KPIs. Think of specific ideas or strategies that could enhance customer engagement and sales, demonstrating your proactive approach to the role.
We think you need these skills to ace Part Time Sales Associate, Tommy Hilfiger - Cotswolds Designer Outlet (Temp Contract)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Tommy Hilfiger's brand values and history. This will help you tailor your application to reflect your alignment with their ethos and demonstrate your passion for the brand.
Highlight Relevant Experience: Emphasise any previous experience in retail or hospitality. Use specific examples to showcase your customer service skills and ability to connect with consumers, as these are crucial for the Sales Associate role.
Showcase Communication Skills: Since effective communication is key in this role, make sure to highlight your communication skills in your CV and cover letter. Provide examples of how you've successfully collaborated with others or resolved customer queries.
Tailor Your Application: Customise your CV and cover letter for this specific position. Mention the responsibilities listed in the job description and explain how your skills and experiences make you a perfect fit for the role at Tommy Hilfiger.
How to prepare for a job interview at Tommy Hilfiger
✨Know the Brand Inside Out
Before your interview, make sure you research Tommy Hilfiger thoroughly. Understand their brand values, history, and current marketing campaigns. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to build relationships and resolve issues effectively.
✨Dress the Part
Since you're applying for a role in fashion retail, it's important to dress appropriately for the interview. Opt for smart-casual attire that reflects the Tommy Hilfiger style. This shows that you understand the brand's aesthetic and are serious about the position.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if the company is the right fit for you.
