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- Tasks: Serve customers, manage stock, and handle enquiries in a fast-paced environment.
- Company: Join WHSmith, a leading brand transforming the UK's rest stop experience.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of an enthusiastic team, gain valuable skills, and enjoy flexible shifts.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Retail Assistant - £12.35ph - 7hrs pw, shifts will vary over weekends and evenings.
Address: Sawtry Services, Toll Bar Way, Sawtry, PE28 5XW
Joining Moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s.
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week's salary based on average hours worked.
Where our customer’s journey pauses, yours just begins. Apply today.
Retail Assistant - WHSmith WHSmith · Sawtry employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - WHSmith WHSmith · Sawtry
✨Tip Number 1
Familiarise yourself with WHSmith's product range and services. Knowing what they offer will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Visit the Sawtry location if possible, and observe the store's operations. This will give you insights into the work environment and allow you to mention specific observations during your interview.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Even if you lack experience, think about how you would handle various customer scenarios and demonstrate your willingness to learn.
✨Tip Number 4
Be ready to showcase your flexibility regarding shifts. Since the role involves varying hours over weekends and evenings, expressing your availability can make you a more attractive candidate.
We think you need these skills to ace Retail Assistant - WHSmith WHSmith · Sawtry
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Retail Assistant. Focus on the key responsibilities and skills mentioned, such as customer service and stock management.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. Even if you don't have direct retail experience, emphasise your enthusiasm and willingness to learn.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to join the WHSmith team. Mention why you are interested in this position and how you can contribute to their mission.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since WHSmith is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to enhancing the customer experience.
✨Highlight Your Flexibility
With shifts varying over weekends and evenings, it's important to demonstrate your availability and willingness to work flexible hours. Mention any previous experiences where you've adapted to changing schedules.
✨Emphasise Customer Service Skills
Even if you don't have direct retail experience, think of times when you've provided excellent service in other roles. Be ready to share specific examples that showcase your ability to handle customer enquiries and maintain high standards.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Retail Assistant at WHSmith.
