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- Tasks: Deliver medicines and provide exceptional customer care in the community.
- Company: Join Boots, a leading healthcare provider dedicated to patient care and inclusivity.
- Benefits: Enjoy flexible hours, generous discounts, and a supportive work environment.
- Why this job: Make a real difference in people's lives while building relationships in your community.
- Qualifications: Must have at least 1 year of driving experience and a passion for helping others.
- Other info: Flexible shifts available; part-time options can be discussed during the application.
The predicted salary is between 24000 - 36000 £ per year.
Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You’ll deliver first class care to those in the community who might otherwise never visit a Boots store. You’ll be part of a unique service that prioritises the patient behind the parcel; this really is a role that offers so much more than other delivery roles.
About the role
You will report into the Healthcare Logistics Manager and your role will be to provide outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time. You will play a crucial role in ensuring timely and accurate deliveries whilst following safety protocols. You’ll be provided with a vehicle that is maintained by Boots with all the training and equipment that you will need to work safely, including a handheld device that provides pre-planned routing and satellite navigation.
You will also:
- Build great relationships with store teams, care homes and GP surgeries.
- Follow standards, operating policies and health and safety procedures.
- Drive safely and legally.
- Keep your vehicle maintained and clean, reporting any damage or issues.
- Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved.
- Be a proud ambassador for Boots Healthcare Logistics.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role. Full training is provided for this role:
- A minimum of 1 year’s driving experience.
- Able to read and interpret delivery routes and instructions.
- Enjoy following process and working at pace to achieve service levels and targets.
- Physical stamina and capability to work in a manually demanding role with heavy lifting.
- Comfortable using new technology.
- Calm in the face of unexpected changes or challenges.
- Comfortable in new situations and meeting new people.
- A genuine desire to help people and provide legendary care.
It would be great if you also have:
These are desirable, not essential, so we would welcome applications from candidates that don’t match this additional criterion:
- Basic numeracy skills.
- Experience in a driving role.
- Experience in a customer-facing role.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it’s with you, we change for the better.
What’s next?
If your application is successful, you will be invited to attend an in-person interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service). Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Information about the role
We are looking for drivers who can be flexible to meet our customers’ needs. Your basic hours will be 30 per week, and your days of work will be Monday to Saturday. You will cover AM, PM, Evenings, Weekend shifts and your normal start and finish times will be any shifts between 8:45 - 20:00. You will be on-call for a further two shifts per week as a minimum, to cover extra deliveries as needed by our customers.
PDC Driver employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PDC Driver
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the streets and shortcuts can help you stand out as a candidate who is proactive and ready to hit the ground running.
✨Tip Number 2
Demonstrate your customer service skills during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the Boots ethos of providing legendary care.
✨Tip Number 3
Be prepared to discuss how you handle unexpected challenges on the road. This role requires calmness under pressure, so think of scenarios where you've successfully navigated difficult situations.
✨Tip Number 4
Show enthusiasm for the role and the company. Research Boots Healthcare Logistics and be ready to express why you want to be part of their mission to deliver first-class care to the community.
We think you need these skills to ace PDC Driver
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the PDC Driver position. Highlight how your skills and experiences align with the role, especially your driving experience and customer service abilities.
Tailor Your CV: Customise your CV to reflect relevant experiences that match the job description. Emphasise your driving experience, ability to follow processes, and any customer-facing roles you've held. Use clear headings and bullet points for easy readability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer care. Mention specific examples of how you've successfully handled challenges in previous roles, particularly in driving or customer service contexts.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the PDC Driver role.
How to prepare for a job interview at Boots Opticians
✨Show Your Customer Care Skills
Since this role is all about delivering care to the community, be prepared to discuss your previous experiences in customer service. Highlight any situations where you went above and beyond to help someone, as this will demonstrate your genuine desire to provide legendary care.
✨Familiarise Yourself with Safety Protocols
Understanding and following safety protocols is crucial for this position. Brush up on relevant health and safety procedures before the interview, and be ready to explain how you would ensure compliance while on the job.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility to meet customer needs, so think of examples from your past where you successfully adapted to unexpected changes or challenges. This will show that you can handle the dynamic nature of the job.
✨Prepare for Route Navigation Questions
As you'll be using a handheld device for routing, it’s important to show your comfort with technology. Be prepared to discuss how you would interpret delivery routes and instructions, and perhaps even share any experiences you've had with similar devices.
