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- Tasks: Be the friendly face of our engineering firm, managing calls and welcoming visitors.
- Company: Join a leading engineering business in Helmsley with a strong reputation.
- Benefits: Enjoy a permanent part-time role with flexible hours and a supportive team.
- Why this job: Make a real impact by creating a welcoming environment and enhancing customer service.
- Qualifications: Previous receptionist experience and good Microsoft Office skills are essential.
- Other info: This role offers holiday cover opportunities and a chance to grow your administrative skills.
22.5 hours per week | Monday to Wednesday
Location: Helmsley | Permanent Role
We’re currently recruiting on behalf of a leading engineering business based in Helmsley, who are looking to appoint a Part-Time Receptionist to join their team on a permanent basis. This is a front-of-house position ideal for someone with strong organisational skills, a professional manner, and previous experience working in a receptionist or administrative support role.
What You’ll Be Doing:
- Acting as the first point of contact for all visitors and calls, ensuring a warm and professional welcome
- Managing incoming telephone enquiries and directing calls appropriately
- Providing general administrative support to the wider team, including preparation of reports and staff movement lists
- Overseeing the booking and coordination of meeting and conference rooms
- Supporting with weekend rota planning and cover arrangements
- Assisting with ad hoc tasks as requested by the HR team
- Providing holiday and absence cover for the other receptionist when required
What We’re Looking For:
Skills & Experience:
- Previous experience working on a telephone switchboard or in a front-of-house role
- Good working knowledge of Microsoft Office, including Word and Excel
- Excellent communication and interpersonal skills
- Highly organised, dependable, and confident managing multiple tasks
- Able to work under pressure, with a flexible and proactive approach
- Comfortable working independently and as part of a team
Why Apply?
This is a fantastic opportunity to join a well-established business where you’ll play a key role in creating a professional and welcoming environment. If you’re someone who enjoys providing a high level of customer service and takes pride in being organised and efficient, we’d love to hear from you.
Receptionist employer: Castle Employment Agency Ltd
Contact Detail:
Castle Employment Agency Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company and its culture. Research the engineering business in Helmsley to understand their values and how they operate. This knowledge will help you tailor your approach during any interviews or conversations.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the first point of contact for visitors and calls. Role-play scenarios with friends or family to enhance your ability to handle various situations professionally and warmly.
✨Tip Number 3
Showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss these during any interviews to demonstrate your capability in handling the role's demands.
✨Tip Number 4
Network with current or former employees if possible. Connecting with people who have worked at the company can provide valuable insights into the work environment and expectations, which can give you an edge in your application process.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in receptionist or administrative support roles. Emphasise your organisational skills and any previous front-of-house experience to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and professional manner. Mention specific examples of how you've successfully managed multiple tasks or provided excellent customer service in past roles.
Highlight Technical Skills: Since the role requires good knowledge of Microsoft Office, ensure you mention your proficiency in Word and Excel. If you have experience with telephone switchboards, be sure to include that as well.
Show Enthusiasm for the Role: In your application, express your enthusiasm for joining a well-established business and your commitment to creating a welcoming environment. This will help convey your fit for the company culture.
How to prepare for a job interview at Castle Employment Agency Ltd
✨Showcase Your Organisational Skills
As a receptionist, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the demands of the role.
✨Practice Your Communication Skills
Since you'll be the first point of contact for visitors and calls, it's essential to communicate clearly and professionally. Consider practising common interview questions with a friend to refine your responses and ensure you come across as confident and articulate.
✨Familiarise Yourself with Microsoft Office
The job requires a good working knowledge of Microsoft Office, particularly Word and Excel. Brush up on these applications before the interview, and be ready to discuss how you've used them in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing a difficult caller or coordinating a busy schedule. Think of relevant scenarios from your past experience and how you resolved them to showcase your problem-solving skills.
