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- Tasks: Operate and maintain water and wastewater systems while ensuring customer satisfaction.
- Company: Severn Trent Services provides essential water and waste services across the UK.
- Benefits: Enjoy a competitive salary, company van, bonus scheme, and 25 days holiday plus bank holidays.
- Why this job: Join a diverse team making a real difference in communities with full training provided.
- Qualifications: A full UK driving licence is required; no prior experience needed.
- Other info: Flexible working from home and opportunities for personal development through our Academy.
The predicted salary is between 25876 - 30000 £ per year.
Hello, we’re Severn Trent Services, a commercial arm of the Severn Trent Group. We provide water and waste services to companies nationwide, including the MoD and The Coal Authority. Our purpose is taking care of life’s essentials, but we’re also committed to making a difference because we care.
We’re currently recruiting for a Field Technician to support the Suffolk area. We welcome people from all walks of life and celebrate individuality. We believe diverse minds, experiences, and backgrounds help us learn and better serve our customers and communities. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOWAs a Field Technician, you will be responsible for operating and maintaining water and wastewater systems across multiple sites, identifying faults, and ensuring effective solutions. You’ll play a key role in customer service, helping to build strong relationships and maintain satisfaction.
Some of your key responsibilities will include:
- Undertaking day-to-day operations of water and wastewater assets to defined internal quality standards.
- Fault-finding, installing, repairing, inspecting, replacing, and maintaining fixed plant and equipment as requested to ensure safe and effective operation.
- Providing timely and accurate feedback on work to maintain up-to-date information and status of tasks.
- Maintaining professional expertise to repair and maintain a wide range of plant and equipment.
- Responding to asset failures across sites, diagnosing faults, and determining rectification requirements to restore service.
- Identifying necessary spares for effective repair and maintenance based on purchasing guidelines.
- Exercising judgment on equipment spend to ensure safe and cost-effective repairs, and providing feedback on asset conditions for ongoing maintenance.
This role requires you to start from home and work across your allocated region, so a full UK driving licence is essential.
WHAT YOU’LL BRING TO THE ROLEWe value character, positivity, and a caring attitude, alongside the right skills and experience. No experience is required as full training will be provided. The only requirements are a full UK driving licence and a willingness to learn.
We celebrate diversity and inclusion through our various working groups – LGBTQ+, Women in Operations & STEM, Disability, and Ethnicity – helping us to better serve our communities.
Some of our benefits include:- Salary between £25,876 - £30,000
- Company van (for business use only) and fuel card
- Annual bonus scheme of up to 15% based on company performance
- 25 days holiday plus bank holidays (with options to buy or sell days)
- Enhanced pension scheme (we double your contribution up to 15%)
- Sharesave scheme at a discounted rate
- Training and development through our ‘Academy’
- Electric vehicle scheme and retail offers
- Family-friendly policies
- Two volunteering days per year
We’re excited to hear from you! Please have an updated CV ready and set aside about five minutes to apply. We’ll notify you of the outcome after the closing date, so keep an eye on your phone and emails.
Curious to learn more? Search #LifeAtSevernTrent on social media.
Ps. We’ll always inform you of the application outcome after the closing date—so stay tuned!
Field Technician employer: Severn Trent Water
Contact Detail:
Severn Trent Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technician
✨Tip Number 1
Familiarise yourself with the water and wastewater systems that Severn Trent Services operates. Understanding the basics of these systems will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have with fault-finding or maintenance, even if it's from a different industry. This can demonstrate your problem-solving skills and ability to work with technical equipment.
✨Tip Number 3
Prepare to discuss how you would handle customer service situations. Since building strong relationships is key in this role, think of examples where you've successfully resolved issues or maintained customer satisfaction.
✨Tip Number 4
Show your willingness to learn and adapt. Since no prior experience is required, emphasising your eagerness to undergo training and develop your skills can set you apart from other candidates.
We think you need these skills to ace Field Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Field Technician position. Highlight key skills such as fault-finding, maintenance, and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experiences and skills that align with the job. Emphasise any technical skills or previous roles that demonstrate your ability to operate and maintain water and wastewater systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to learn and how your character and positivity align with Severn Trent's values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism.
How to prepare for a job interview at Severn Trent Water
✨Know Your Technical Stuff
As a Field Technician, you'll be dealing with water and wastewater systems. Brush up on your technical knowledge about these systems, including common faults and maintenance practices. This will show your potential employer that you're serious about the role.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss specific examples of how you've diagnosed and resolved issues in previous roles or projects. Highlighting your ability to think critically and act quickly will resonate well with the interviewers.
✨Show Your Customer Service Skills
Since this role involves building strong relationships with customers, be ready to share experiences where you've provided excellent customer service. Emphasise your caring attitude and how you handle difficult situations.
✨Be Ready to Discuss Your Willingness to Learn
The job description mentions that no experience is required as full training will be provided. Be prepared to express your eagerness to learn and adapt, which is crucial for success in this role.
