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- Tasks: Assist customers, maintain shop standards, and support fundraising events.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Part-time role with 22.5 hours per week; must be 18+ to apply.
Join to apply for the Retail Shop Assistant (Thirsk) role at Cancer Research UK (CRUK). Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
Retail Store Assistant £12.21 per hour plus benefits
Reports to: Shop manager
Department: Trading
Location: Thirsk Shop
Contract: Permanent
Working hours: Part time 22.5 hours per week
Closing date: 13th July 2025 23:55
This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Interview date: w/c 28th July 2025 (could change depending on applicant numbers)
The internal title for this role is Shop Assistant.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Shop Assistant (Thirsk) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Assistant (Thirsk)
✨Tip Number 1
Familiarise yourself with Cancer Research UK's mission and values. Understanding their purpose will help you connect with the role and demonstrate your passion for their cause during the interview.
✨Tip Number 2
Engage with the local community before your application. Attend events or visit the shop to get a feel for the environment and the customers, which will help you build rapport and show your commitment to the role.
✨Tip Number 3
Prepare examples of your previous customer service experiences. Think about specific situations where you provided excellent service or resolved issues, as these will be valuable during your interview.
✨Tip Number 4
Be ready to discuss your flexibility in working hours. Since the role requires a rota-based schedule, showing that you're adaptable and willing to meet the shop's needs will make you a more attractive candidate.
We think you need these skills to ace Retail Shop Assistant (Thirsk)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Cancer Research UK is looking for in a Retail Shop Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your experience in customer service and retail. Use specific examples that demonstrate your ability to meet sales targets and provide excellent customer service.
Complete the Online Application Form: Fill out the work history section of the online application form thoroughly. Be honest and precise about your previous roles and responsibilities, as this will help them assess your suitability quickly.
Prepare for the Interview: If invited for an interview, prepare by thinking about how you can contribute to the team at Cancer Research UK. Be ready to discuss your understanding of their mission and how your skills align with their goals.
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Understand the Mission
Before your interview, take some time to research Cancer Research UK and its mission. Understanding their goals and values will help you articulate how your personal values align with theirs, making you a more compelling candidate.
✨Showcase Customer Service Skills
Prepare examples from your past experiences that demonstrate your ability to provide excellent customer service. Think of specific situations where you went above and beyond for a customer, as this role heavily focuses on supporter service.
✨Emphasise Teamwork
Since the role requires working as part of a team, be ready to discuss your experience in collaborative environments. Highlight instances where you contributed to team success or helped resolve conflicts, showcasing your ability to work well with others.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This shows your interest in the role and the organisation. You might ask about the shop's community engagement initiatives or how they measure success in fundraising efforts.
