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For Companies At a Glance
- Tasks: Engage customers, manage deliveries, and support store operations in a dynamic team environment.
- Company: Join AkzoNobel, a leading paints company with a rich history and commitment to sustainability.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a top employer that values your growth and offers a vibrant workplace culture.
- Qualifications: Customer service experience and a valid driving license are essential; teamwork skills are a plus.
- Other info: Part-time role with shifts available Monday to Saturday; training provided for career advancement.
About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
Sales Assistant/Driver
Competitive Salary + Lucrative Sales-Based Bonus
Part time – 20 hours per week
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a part time 20 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving license.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
- Competitive Salary (depending on experience).
- 25 days holiday, excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance.
Sales Assistant / Driver employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant / Driver
✨Tip Number 1
Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Understanding the products will help you engage more effectively with customers and demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your customer service experience in conversations or networking opportunities. Share specific examples of how you've successfully handled customer interactions, as this role heavily relies on excellent interpersonal skills.
✨Tip Number 3
Prepare to discuss your teamwork abilities. Since collaboration is key in this role, think of instances where you've worked well with others to achieve a common goal, and be ready to share these stories.
✨Tip Number 4
Be proactive in demonstrating your organisational skills. You might want to mention any experiences where you've successfully managed multiple tasks or planned routes for deliveries, as this will show you're well-suited for the driving aspect of the job.
We think you need these skills to ace Sales Assistant / Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any previous work that involved collaboration with colleagues and delivering excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are passionate about working for AkzoNobel. Mention your valid driving licence and how your skills align with the job responsibilities.
Highlight Your People Skills: In your application, provide examples of how you've successfully engaged with customers in the past. This could include specific instances where you provided personalised service or resolved customer issues effectively.
Show Enthusiasm for Learning: Express your eagerness to develop your skills and support your colleagues. Mention any previous training or coaching experiences that have helped you grow in your career, as this aligns with AkzoNobel's commitment to personal development.
How to prepare for a job interview at AkzoNobel
✨Showcase Your Customer Service Skills
As a Sales Assistant/Driver, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication skills and ability to handle various situations.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss your experience in team settings, how you support others, and any specific instances where collaboration led to success in your previous roles.
✨Know the Products
Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Showing that you have done your homework will impress the interviewers and demonstrate your genuine interest in the role.
✨Plan for Delivery Logistics
Since part of your job involves planning delivery routes, think about how you would approach this task. Be prepared to discuss any relevant experience you have with logistics or time management, as well as your valid driving licence.
