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- Tasks: Assist in preparing and setting up rooms for conferences and events.
- Company: THG Ingenuity powers brands with a global digital commerce ecosystem.
- Benefits: Enjoy discounts on dining, THG brands, and fantastic room rates for you and friends.
- Why this job: Join a dynamic team creating memorable experiences in luxury venues.
- Qualifications: Previous experience in food and beverage, great attitude, and strong communication skills required.
- Other info: THG Ingenuity values diversity and is committed to an inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.
We are currently recruiting for an experienced Conference & Events Assistant to join us at King Street Townhouse Hotel. We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.
Benefits Include:
- Fantastic bedroom rates for yourself and F&F
- 20% off dining at the hotel
- 50% off dining at Hale Country Club & Spa, also 50% discount on monthly club membership
- Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more!
- Onsite GP (avoid the waits!)
- Onsite physiotherapist
- Annual leave entitlement rising every year with service plus your birthday off
- Meals provided when on duty
THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.
Main Duties of the Role:
- Prepare rooms for conference guests, may include but is not limited to: placement of furniture, preparation and placement of welcome package, testing AV equipment, etc.
- Set up rooms for large events (Weddings, Birthday parties, Corporate Events)
- Prepare set ups for tables and/or rooms
- Prepare equipment (tables, chairs etc.), cutlery, crockery and glassware for upcoming events
- Keep inventory of conference supplies
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Assist other departments wherever necessary and maintain good working relationships
Requirements:
- Able to work under pressure
- Previous experience and knowledge of food and beverage
- Great attitude towards work & colleagues
- Desire to learn new skills
- Experience working in a diverse environment
- Good communication skills
- Team-working skills
- Self-motivated
- Good people skills
THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.
Conference & Events Assistant employer: THG Ingenuity
Contact Detail:
THG Ingenuity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Assistant
✨Tip Number 1
Familiarise yourself with THG Ingenuity's portfolio and the types of events they host. Understanding their brand and clientele will help you tailor your approach during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of THG Ingenuity on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your ability to work under pressure and deliver excellent customer service. This is crucial for a role that involves managing events and guest interactions.
✨Tip Number 4
Stay updated on the latest trends in event management and hospitality. Showing that you are knowledgeable about industry standards and innovations can set you apart from other candidates during the interview.
We think you need these skills to ace Conference & Events Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Conference & Events Assistant position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in event management or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to create memorable guest experiences.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Conference & Events Assistant position. Be sure to convey your enthusiasm for working in a dynamic environment.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the events industry.
How to prepare for a job interview at THG Ingenuity
✨Show Your Passion for Events
Make sure to express your enthusiasm for the events industry during the interview. Share any relevant experiences or personal anecdotes that highlight your passion for creating memorable guest experiences.
✨Demonstrate Strong Communication Skills
As a Conference & Events Assistant, you'll be interacting with guests and colleagues regularly. Practice clear and confident communication, and be prepared to discuss how you've effectively managed guest queries in the past.
✨Highlight Your Teamwork Abilities
This role requires collaboration with various departments. Be ready to provide examples of how you've successfully worked in a team environment, showcasing your ability to maintain good working relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to manage multiple tasks or resolve conflicts, and explain how you handled them effectively.
