Customer Assistant - Scanning
Customer Assistant - Scanning

Customer Assistant - Scanning

Swansea Full-Time No home office possible
Morrisons

At a Glance

  • Tasks: Join our scanning team to ensure customers have the best shopping experience.
  • Company: Morrisons is one of the UK's largest supermarkets, serving over 11 million customers weekly.
  • Benefits: Enjoy flexible shifts, six weeks holiday, and discounts from day one.
  • Why this job: Be part of a friendly team, develop your skills, and make a real impact.
  • Qualifications: Must be over school leaver's age; friendly and proactive attitude required.
  • Other info: Career progression opportunities and support for all applicants.

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our scanning team to provide great availability for our customers. We want all our customers to have the best experience possible.

These roles will involve working with technology to ensure we have the right stock levels, through counts, gap scanning and reductions to provide strong availability for our customers. You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.

In return for your hard work we will offer you:

  • Fully flexible shift patterns
  • Six weeks holiday (including bank holidays)
  • 15% discount in our supermarkets and convenience stores available from the day you join us
  • Additional 10% discount card for a Friend or Family member
  • Career progression and development opportunities
  • Subsidised in store cafe or shop floor ranges
  • Competitive pension and life assurance
  • Healthcare/Well-being benefits including Aviva Digital GP
  • Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
  • Optional Payroll charity donations
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.

About you

You’ll be the kind of person who:

  • Has a helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Please note: We will only recruit individuals who are over the school leaver’s age. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next? Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.

At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at resourcing@morrisonsplc.co.uk. Alternatively, if you need adjustments at interview stage, if you’re invited for interview you’ll be given a local contact who can support you with this.

About us

We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you.

Customer Assistant - Scanning employer: Morrisons

Morrisons is an excellent employer that prioritises a supportive and dynamic work environment for its Customer Assistants. With fully flexible shift patterns, generous holiday allowances, and a commitment to career progression, employees can thrive both personally and professionally. The unique benefits, including discounts and well-being initiatives, alongside the opportunity to engage with customers in a fast-paced setting, make Morrisons a rewarding place to build a career.
Morrisons

Contact Detail:

Morrisons Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant - Scanning

✨Tip Number 1

Familiarise yourself with the technology used in scanning and stock management. Understanding how these systems work will not only help you during the interview but also show your enthusiasm for the role.

✨Tip Number 2

Demonstrate your customer service skills by sharing specific examples of how you've gone above and beyond for customers in previous roles. This will highlight your helpful and friendly style, which is crucial for this position.

✨Tip Number 3

Research Morrisons' values and mission to align your answers with what they stand for. Showing that you understand their commitment to customer experience can set you apart from other candidates.

✨Tip Number 4

Be prepared to discuss your ability to work in a fast-paced environment. Think of examples where you've successfully managed multiple tasks or adapted quickly to changes, as this is key for the scanning team.

We think you need these skills to ace Customer Assistant - Scanning

Customer Service Skills
Friendly and Approachable Demeanour
Ability to Work in a Fast-Paced Environment
Initiative and Problem-Solving Skills
Attention to Detail
Health and Safety Awareness
Teamwork and Collaboration
Adaptability to Different Roles
Basic Technical Skills for Equipment Use
Communication Skills
Time Management
Flexibility in Shift Patterns

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the role of a Customer Assistant. Emphasise your friendly and helpful nature, as well as your ability to work in a fast-paced environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've gone above and beyond for customers in the past, and express your eagerness to contribute to the scanning team.

Highlight Relevant Skills: In your application, be sure to mention any experience you have with technology or equipment, as this is important for the scanning role. Also, include your ability to maintain high health and safety standards.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Customer Assistant.

How to prepare for a job interview at Morrisons

✨Show Your Friendly Side

As a Customer Assistant, your helpful and friendly style is crucial. During the interview, make sure to smile and engage warmly with your interviewer. Share examples of how you've gone above and beyond for customers in the past.

✨Demonstrate Your Initiative

The role requires you to use your own initiative to resolve customer queries. Prepare to discuss situations where you've taken the lead in problem-solving or improved a process. This will show that you're proactive and ready to support the team.

✨Familiarise Yourself with Technology

Since the job involves working with technology for stock management, it’s beneficial to mention any experience you have with similar systems. If you don’t have direct experience, express your willingness to learn and adapt quickly to new tools.

✨Highlight Your Team Spirit

Morrisons values teamwork, so be prepared to talk about your experiences working in a team environment. Share how you’ve collaborated with others to achieve common goals, especially in fast-paced settings.

Customer Assistant - Scanning
Morrisons
Morrisons
  • Customer Assistant - Scanning

    Swansea
    Full-Time

    Application deadline: 2027-07-18

  • Morrisons

    Morrisons

    Bradford
    1899

    We’re foodmakers and shopkeepers, making good things happen together. Doing the right thing for our customers and colleagues is what drives us at Morrisons.

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