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- Tasks: Lead a team to deliver top-notch housing management services and support community needs.
- Company: Join Regenda Homes, an award-winning social housing provider making a real difference in communities.
- Benefits: Enjoy flexible working, 27 days annual leave, and a £250 learning allowance.
- Why this job: Be part of a positive culture that values your input and helps improve lives.
- Qualifications: Experience in housing management and a CIH level 4 or willingness to pursue one is essential.
- Other info: We encourage applications from diverse backgrounds and offer a supportive work environment.
The predicted salary is between 32000 - 48000 £ per year.
Vacancy Location: Fleetwood
Contract Type: Permanent
Annual salary of £40,000 (FTE)
Permanent role
Full-time (35 hours), part-time and flexible working patterns available
Fleetwood office based - FY7
Proposed Interview Date: 11th July 2025
The role:
We are looking for a Neighbourhoods & Communities Team Leader to take an operational lead role, with a focus on general need tenancies, in ensuring the effective delivery of high quality, value for money, customer focused housing management service. This will include responsibility for effective risk, budget and performance management, and ensuring that the customer voice is heard and utilised to deliver positive outcomes.
You will be there to provide support to the Neighbourhood and Communities Manager and must be focused on meeting all relevant expectations and standards relating to the social housing regulator and tenant satisfaction measures. You’ll have the responsibility to inspire, engage and support your team and maintaining a positive culture.
The right fit:
- Experience working in housing with a strong knowledge of social housing legislation relating to housing management is essential.
- You’ll have a CIH level 4 or be willing to work towards one.
- Experience managing/leading a team of people is required.
- You will need a full UK driving license with access to your own vehicle.
- Extensive experience working with general needs tenancies.
- You have the ability to plan, manage and prioritise a busy workload.
- Excellent communication skills both written and verbal.
Who we are:
Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.
Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps:
If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit for the role. Our People Services team will review your application and will be in touch shortly.
What we offer:
Regenda Homes really is a great place to work – and you don’t have to just take our word for it! We’re an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.
We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.
We also offer a fantastic reward and benefits package which, amongst other things, includes:
- A range of flexible working options.
- 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
- 6 additional days for volunteering.
- Up to 9% employer’s contribution to the pension scheme (match funded).
- £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
- Enhanced maternity, paternity and adoption pay schemes.
- Employee Assistance Programme and health and wellbeing initiatives.
- A wide variety of exciting learning and development opportunities.
- Interest free loans to assist with the purchase of computer equipment and travel season tickets.
- Monthly staff lottery scheme.
"We regenerate places and create opportunities for people"
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.
Neighbourhood & Communities Team Leader - General Needs employer: The Regenda Group
Contact Detail:
The Regenda Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood & Communities Team Leader - General Needs
✨Tip Number 1
Familiarise yourself with the latest social housing legislation and regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and understanding of the sector.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in neighbourhood and community management. Engaging with others can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you inspire and support your team. Think of specific examples from your past experiences that highlight your ability to manage and motivate a team effectively.
✨Tip Number 4
Research Regenda Homes and their values. Understanding their mission and how they engage with the community will allow you to tailor your conversation during the interview and show that you align with their goals.
We think you need these skills to ace Neighbourhood & Communities Team Leader - General Needs
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter to highlight your experience in housing management and your understanding of social housing legislation. Mention specific examples of how you've successfully managed teams or projects in the past.
Showcase Relevant Experience: In your CV, emphasise your experience with general needs tenancies and any leadership roles you've held. Use bullet points to clearly outline your responsibilities and achievements in previous positions.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application that demonstrate your written and verbal communication abilities. This could include reports you've written or presentations you've delivered.
Express Your Passion for Community Work: In both your cover letter and CV, convey your enthusiasm for working in neighbourhoods and communities. Discuss any relevant volunteer work or initiatives you've been involved in that align with Regenda Homes' mission to make a difference in people's lives.
How to prepare for a job interview at The Regenda Group
✨Know Your Housing Legislation
Make sure you brush up on your knowledge of social housing legislation, especially as it relates to housing management. Being able to discuss relevant laws and regulations confidently will show that you're well-prepared and understand the sector.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed or led a team in the past. Highlight your ability to inspire and engage others, as this role requires strong leadership to maintain a positive culture within the team.
✨Showcase Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with both team members and customers in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in the role and how you would address them, particularly regarding customer satisfaction and performance management.
