At a Glance
- Tasks: Make and serve delicious Costa Coffee while creating memorable customer experiences.
- Company: Join Scoffs Group, the UK's largest Costa Coffee franchise, known for its exceptional service.
- Benefits: Enjoy free drinks, discounts, career development opportunities, and a fun team environment.
- Why this job: Be part of a passionate team that loves coffee and values great customer interactions.
- Qualifications: No experience needed; just bring your positive attitude and love for people.
- Other info: Participate in fundraising activities and enjoy a supportive workplace culture.
Scoffs Group is the largest franchise of Costa Coffee in the UK. If you have a passion for great coffee and creating memorable experiences, this could be the best career move you ever make! You’ll learn to craft the perfect coffee, deliver it with warmth and friendliness, as well as play a vital role in building the very best team environment.
A bit about us... We’re an award-winning franchise who prides ourselves on being exceptional – just like the brand we represent, Costa Coffee has been voted the nation’s favourite coffee for 11 years. At Scoffs, you’ll be part of a genuine and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, our communities and to our people.
A bit about the role... Day to day you’ll be making coffee. But not just any coffee, Costa Coffee! You’ll perfect your craft through amazing training, taking care to make every customer experience an awesome one. In addition to this you will enjoy the following:
- Crafting great coffee with your passion and energy for that perfect blend
- Serving customers with a smile and creating moments that matter, ensuring customers walk away happy, and we see them again very soon
- Being knowledgeable and confident about all Costa products in order to advise customers
- Maintaining health & safety and cleanliness across the store always
- Most importantly: having fun at work and supporting your team to do the same
A bit about you… A great Barista will love coffee and have a genuine passion for people, as well as the desire to learn and be the best they can be. No experience is required, just a can-do attitude and:
- A positive outlook with bags of personality
- A passion for delivering excellence in everything you do
- Good communication skills because you will be talking to our amazing customers daily
- Courage to show your confidence
- You will often need to multitask, therefore a hard-working attitude is key here
What we can offer... Here are a few of the things we offer in return:
- Great opportunities to develop yourself and progress your career
- Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)
- A discount card that allows 25% off in Costa outlets throughout the UK
- Various incentives, with a bespoke team member reward programme plus a great employee assistance program
- Opportunity to make a difference by partaking in – and innovating – fundraising activities
- Company pension scheme
Click on the link to apply!
Costa Barista employer: Scoffs Group
Contact Detail:
Scoffs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and products. Being knowledgeable about their offerings will not only impress during your interview but also show your genuine interest in the brand.
✨Tip Number 2
Practice your customer service skills. Since this role is all about creating memorable experiences, think of ways to engage with customers positively and warmly, as this will be a key part of your day-to-day responsibilities.
✨Tip Number 3
Showcase your passion for coffee and teamwork. During any interactions or interviews, share your enthusiasm for coffee culture and how you enjoy working collaboratively with others to create a great atmosphere.
✨Tip Number 4
Be prepared to discuss your multitasking abilities. As a Barista, you'll need to juggle various tasks, so think of examples from your past experiences where you've successfully managed multiple responsibilities at once.
We think you need these skills to ace Costa Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Scoffs Group is looking for in a Costa Barista. Highlight your passion for coffee and customer service in your application.
Tailor Your CV: Make sure your CV reflects your personality and enthusiasm for the role. Include any relevant experience, even if it's not directly related to coffee, and emphasise your communication skills and ability to work in a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your love for coffee and your desire to create memorable experiences for customers. Mention why you want to work for Scoffs Group specifically and how you align with their values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Scoffs Group
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Talk about your favourite types of coffee and any experiences you've had with coffee culture. This will show that you genuinely care about the product you'll be serving.
✨Demonstrate Your People Skills
Since this role involves interacting with customers daily, highlight your communication skills. Share examples of how you've created positive experiences for others in previous roles or situations, even if they are not directly related to coffee.
✨Emphasise Your Team Spirit
Scoffs Group values a warm team environment, so be prepared to discuss how you work well in a team. Mention any past experiences where you supported your colleagues or contributed to a positive team atmosphere.
✨Prepare for Multitasking Scenarios
As a Barista, you'll need to juggle multiple tasks at once. Think of examples from your past where you successfully managed several responsibilities simultaneously, and be ready to share these during the interview.