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- Tasks: Support the Estate Manager in daily operations and ensure health and safety compliance.
- Company: Join Rendall & Rittner, a top-rated property management company known for excellence.
- Benefits: Enjoy competitive pay, training, perks, and 20 days holiday plus bank holidays.
- Why this job: Be part of a collaborative team in a prestigious location with growth opportunities.
- Qualifications: Experience in residential property management and strong customer service skills required.
- Other info: Located near Canary Wharf, with access to luxury amenities and a supportive work environment.
The predicted salary is between 26400 - 39600 £ per year.
Exciting Opportunity Alert! Join Rendall & Rittner as an Assistant Estate Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an Assistant Estate Manager. This is an incredible career opportunity with a fantastic package.
Position: Assistant Estate Manager
Location: Landmark Building, London, E14 8GZ
Working Hours: Monday to Friday 0900 - 1730
Salary: up to £33,000 per annum (depending on experience)
Contract: A permanent position that offers stability and room for growth.
Why Rendall & Rittner:
- Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
- Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
- Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
- Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
- Time Off: Enjoy 20 days of holiday plus national holidays.
- Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house TSS temp team.
- Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
- Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
- Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
- Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.
Development Details: This role is based at The Landmark, a prestigious residential development just a short walk from Canary Wharf Underground Station and Heron Quays DLR. The development comprises 649 luxury homes and offers a range of on-site amenities, including secure parking and a private residents gym.
Key Responsibilities and Requirements:
- You will have experience working in the residential leasehold property management sector, supporting the manager with health and safety compliance, and building related matters.
- You have a demonstrable track record working at high profile and demanding schemes, taking a hands-on role with the ability to lead, multitask and manage stakeholders.
- You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems.
- You will have experience managing site operations such as responding to resident queries and complaints, reporting issues to the relevant department, taking ownership and ensuring timely communication.
- You have experience in overseeing external contractors, coordinating onsite works, and raising work orders.
- Assisting in the preparation of staff rotas, managing absence requests, and coordinating annual leave schedules.
- Responsible for preparing the monthly payroll report.
- Ensuring Quooda compliance of 95%-100%.
- Monitoring short let and Air BnB sites and following up on the breach of lease.
- Managing all sublet applications and ensuring they are registered on the portal accordingly.
- You will be IT savvy with the ability to use a wide range of software and pick up new systems quickly.
- You’ll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment.
- You’ll lead, engage, and inspire others.
- You’re always looking for opportunities to drive the performance of the development and contribute to amazing results.
- Your team matters to you, so you support them, working together, building strong working relationships with residents, guests and external contractors, ultimately supporting a strong unified working environment.
How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall & Rittner and take your career to the next level. Don’t miss out on this exciting chance to progress your career and make a significant impact!
Assistant Estate Manager employer: Rendall and Rittner
Contact Detail:
Rendall and Rittner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Estate Manager
✨Tip Number 1
Familiarise yourself with the residential leasehold property management sector. Understanding the key responsibilities and challenges faced by an Assistant Estate Manager will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Rendall & Rittner.
✨Tip Number 3
Showcase your customer service skills. Since this role involves managing resident queries and complaints, be prepared to discuss specific examples of how you've successfully handled similar situations in the past.
✨Tip Number 4
Research Rendall & Rittner's company culture and values. Understanding their commitment to team spirit and professional development will allow you to align your answers with what they value most during the interview process.
We think you need these skills to ace Assistant Estate Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential leasehold property management. Focus on your skills in health and safety compliance, site inspections, and managing resident queries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your ability to lead and multitask. Mention specific examples from your past experiences that align with the responsibilities of the Assistant Estate Manager role.
Highlight Your IT Skills: Since the role requires being IT savvy, emphasise your proficiency with various software and your ability to quickly learn new systems. This will demonstrate your readiness to adapt to the tools used at Rendall & Rittner.
Showcase Customer Service Experience: Include examples of how you've delivered excellent customer service in previous roles. Highlight your ability to manage complaints and build strong relationships with residents and contractors, as this is crucial for the position.
How to prepare for a job interview at Rendall and Rittner
✨Research the Company
Before your interview, take some time to learn about Rendall & Rittner. Understand their values, services, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Given the nature of the Assistant Estate Manager role, be ready to discuss how you would handle specific situations, such as managing resident complaints or coordinating with contractors. Use examples from your past experiences to illustrate your problem-solving skills.
✨Showcase Your Teamwork Skills
Rendall & Rittner values collaboration, so be prepared to discuss how you've successfully worked in a team environment. Highlight instances where you supported colleagues or contributed to a positive team dynamic.
✨Demonstrate Your IT Proficiency
As the role requires being IT savvy, be ready to talk about the software and systems you are familiar with. If you have experience with property management software or similar tools, make sure to mention it during the interview.
