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- Tasks: Lead a team to deliver KFC's famous chicken and exceptional service.
- Company: Join KFC, a global brand transforming the UK’s rest stop experience.
- Benefits: Enjoy up to £7,400 annual bonus, 60% discounts, and enhanced benefits.
- Why this job: Shape a winning culture while developing your career in a fun environment.
- Qualifications: Experience in managing teams and achieving financial targets is essential.
- Other info: Perfect for aspiring managers looking for growth opportunities.
The predicted salary is between 36000 - 50400 £ per year.
£36,000 per annum - 40 hours per week
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
As a Restaurant Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.
As a Restaurant Manager, you’ll lead your team in delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.
What you will get in return as a Restaurant Manager:
- Annual bonus up to £7,400pa
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What you will be doing as a Restaurant Manager:
- Ensure that the KFC unit achieves, as a minimum, the financial targets agreed budget and P&L
- Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
- Adhering to and ensuring delivery of brand standards
- Overall responsibility for driving consistent high quality customer service and sales
- Lead shifts including opening and closing the unit
What Skills & Knowledge you’ll need:
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
- An ability to build strong and positive relationships with stakeholders
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning
- An ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to grow their career into management, or you may be a restaurant manager, general manager or store manager looking for that next challenge. We want to hear from you!
Where our customer’s journey pauses, yours just begins. Ready to start your journey with us? Apply today!
*Please note internally this role is called Department Manager*
Annual bonus of up to 20%, final value subject to location and performance
Restaurant Manager - KFC KFC · Leigh Delamere employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager - KFC KFC · Leigh Delamere
✨Tip Number 1
Familiarise yourself with KFC's brand values and customer service standards. Understanding their culture will help you align your management style with what they expect, making you a more attractive candidate.
✨Tip Number 2
Network with current or former KFC employees to gain insights into the role and company culture. This can provide you with valuable information that you can use during interviews to demonstrate your knowledge and enthusiasm.
✨Tip Number 3
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to motivate and develop staff will show that you have the skills needed for this role.
✨Tip Number 4
Research the Leigh Delamere location and its customer demographics. Tailoring your approach to the specific needs of that area can set you apart from other candidates and demonstrate your commitment to the role.
We think you need these skills to ace Restaurant Manager - KFC KFC · Leigh Delamere
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and delivering exceptional customer service. Use specific examples from your previous roles that demonstrate your ability to meet financial targets and lead a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the restaurant industry and your understanding of KFC's brand values. Mention how your leadership style aligns with creating a memorable customer experience and how you can contribute to the team's success.
Highlight Relevant Skills: Emphasise skills such as budget management, team motivation, and relationship building in your application. Provide concrete examples of how you've successfully managed these aspects in past roles to showcase your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Moto
✨Show Your People Skills
As a Restaurant Manager, your ability to connect with people is crucial. Be prepared to discuss how you've successfully led teams in the past and created a positive work environment. Share specific examples of how you’ve motivated your team and improved their performance.
✨Know Your Numbers
Understanding financial targets and P&L is key for this role. Brush up on your knowledge of budgets, labour costs, and cost-saving initiatives. Be ready to explain how you've managed these aspects in previous roles and how you plan to achieve financial goals at KFC.
✨Demonstrate Your Customer Service Focus
KFC prides itself on exceptional customer service. Prepare to share examples of how you've ensured high-quality service in your previous positions. Discuss any strategies you've implemented to enhance the customer experience and how you handle feedback or complaints.
✨Prepare for Pressure Scenarios
The restaurant environment can be fast-paced and stressful. Think of situations where you've had to remain calm under pressure. Be ready to discuss how you manage stress and ensure your team stays focused during busy periods.
