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For Companies What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Occupying a prime position on the seafront of Lytham St Annes, Offshore is a newly transformed destination offering a fantastic setting for enjoying home-made food, a wide range of drinks, and fabulous accommodation. Born out of a complete refurbishment of the former Carlton and Lindum Hotels, Offshore features 99 beautifully designed rooms, perfectly positioned to make the most of this vibrant coastal town and its stunning seafront location.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You’ll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses. If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn… This role encourages our assistant managers to lead, mentor, and create impactful results for the team.
Assistant Manager employer: The Inn Collection Group Careers
Contact Detail:
The Inn Collection Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company's ethos.
✨Tip Number 2
Engage with current employees or alumni from The Inn Collection Group on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience in hospitality that showcase your leadership skills and ability to manage a team effectively. Highlighting your hands-on approach will resonate well with the hiring managers.
✨Tip Number 4
Showcase your passion for creating a welcoming atmosphere by sharing ideas on how you would enhance guest experiences at Offshore. This proactive approach can demonstrate your commitment to the role and the company’s mission.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with The Inn Collection Group's core values of respect, customer focus, warmth, and honesty. Reflect these values in your application to show that you align with their mission of Making People Happy.
Tailor Your CV: Highlight your relevant experience in hospitality and food service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team and create a welcoming environment.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your passion for hospitality. Mention specific experiences where you have gone above and beyond for customers or led a team successfully, showcasing your hands-on approach.
Prepare for Potential Questions: Think about how you would handle various scenarios in a busy pub environment. Be ready to discuss your management style, how you motivate a team, and how you ensure exceptional customer service during your interview.
How to prepare for a job interview at The Inn Collection Group Careers
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for customers, as this aligns with the company's core value of making people happy.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to create a positive atmosphere and foster collaboration among staff.
✨Know the Company Values
Familiarise yourself with the Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Be ready to discuss how you embody these values in your work and how they resonate with your personal approach to hospitality.
✨Prepare for Operational Questions
Expect questions about managing daily operations, handling stocktake, and liaising with chefs and suppliers. Brush up on your knowledge of operational processes in a pub setting, and be ready to share your strategies for maintaining efficiency and quality.
