Tour Leader (CEO) - Scotland

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it. Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day.

If you have amazing travel experiences to share with others, are well organized, flexible, outgoing, with a good sense of humour, and enjoy dealing with people, we may have the adventure job that you’ve been looking for!

At G Adventures, we call our Tour Leaders, Chief Experience Officers or CEOs. Becoming a CEO means that you will need to be more than just a tour leader – we ask that our CEOs do not merely focus on the logistics of the tour, but create a unique and unforgettable experience for all our travelers. You will need to be able to work in both the UK and Ireland. Some combination tours might also require you to lead tours in a couple of countries outside this region.

• Consistently deliver a high level of customer service and traveller satisfaction.
• Provide leadership for our travellers and be responsible for their well-being.
• Continually increase your knowledge about the visited country, its culture, religion, current affairs, environment, etc.
• Have detailed knowledge of hotels, sights, restaurants, transport, souvenirs, prices, etc.
• Maintain a valid passport and visa.
• Keep vaccinations and preventive medication up to date.
• Be mindful of potential opportunities for G Adventures, such as new destinations, new CEOs, new markets or ways to improve itineraries.
• Act as day-to-day guide, interpreter and manager of the group.
• Deal directly with your traveller's issues and concerns, ensuring that passenger satisfaction is effectively achieved.
• Maintain the established travel itinerary as closely as possible, making changes only when necessary.
• Make reservations for accommodation, transportation and activities as required.
• Assist and accompany travellers during optional activities and meals.
• Advise travellers on suitable restaurants, additional transport requirements, purchase of souvenirs, etc.
• Maintain daily expenditure accounts, retain receipts and keep expenses within the trip budget provided.
• Provide a report for each trip, in the requested format.
• Keep the Trip notes updated in the standardized format.
• Train new Leaders as required, passing on as much trip-related information as possible.
• Provide assistance to the regional offices when requested by their Managers or by the Toronto office.

• A Love for Adventure Travel: We are the Adventure specialists and we only hire CEOs who have a genuine passion for travelling to vibrant, exciting areas of the world.
• Language skills: A good command of the English language is mandatory. The region specific language is also very important.
• Excellent Leadership and Communication Skills: Proven ability to communicate effectively in a wide range of contexts.
• Resourcefulness: Ability to remain calm and collected under unpredictable and stressful circumstances.
• Awareness of and Commitment to Sustainable Tourism: Commitment to environmentally and culturally responsible tourism.
• Good Health and High Energy Level: Ability to handle the daily stresses of long and tiring days.
• First Aid/CPR Certification: Required at the start of a contract.
• Background in basic accounting/budgeting: Experience working with budgets is an asset.
• Computer literacy: A working knowledge of the Internet, E-mail, Microsoft Word, and Microsoft Excel is essential.
• Able to travel across Europe.

G Adventures is committed to fostering a diverse and inclusive environment. We consider all qualified applicants.