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- Tasks: Support the team in serving customers and maintaining cleanliness in a fast-paced catering environment.
- Company: Join Thomas Franks Ltd, a leading fresh food catering business known for excellence and individuality.
- Benefits: Enjoy free meals, discounts at major retailers, and excellent career progression opportunities.
- Why this job: Be part of a passionate team serving delicious food while making a positive impact on customers' experiences.
- Qualifications: Previous experience in catering is preferred; a Level 2 food hygiene qualification is a plus.
- Other info: Diversity and inclusion are key values; all backgrounds are encouraged to apply.
The predicted salary is between 20000 - 28000 £ per year.
Contract: Full Time, Permanent
Salary: £12.50
Hours: 40 per week
A fantastic new B&I location for a leading producer of carbon fibre reinforcements and resin systems, and the world leader in honeycomb manufacturing for the commercial aerospace industry. Catering for around 300 people daily, we offer a core feeding of Breakfast and Lunch. Additional benefit to this location is free parking on site.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Duxford. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key Responsibilities- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the day's business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish/recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- Cleaning and replenishing vending machines and kitchenettes around site.
- Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary.
- Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Hold a level 2 food Hygiene qualification.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About Us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Assistant/Vending Assistant employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant/Vending Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a General Assistant, especially in a catering environment. Understanding the daily tasks, such as food preparation and customer service, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, particularly in food service or customer-facing roles. Be ready to share examples of how you've successfully managed busy periods or dealt with challenging situations.
✨Tip Number 3
Show your enthusiasm for food and customer service. Research Thomas Franks Ltd and their approach to catering, so you can express why you want to be part of their team and how you align with their values.
✨Tip Number 4
Prepare to discuss your flexibility and willingness to learn new skills. Since the role may require working evenings or weekends, being open about your availability can set you apart from other candidates.
We think you need these skills to ace General Assistant/Vending Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced catering environments. Emphasise any previous roles where you served customers, prepared food, or maintained hygiene standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific skills like teamwork, adaptability, and your willingness to learn, which are essential for the General Assistant role.
Highlight Relevant Qualifications: If you have a Level 2 Food Hygiene qualification, make sure to mention it prominently. Also, include any other relevant certifications or training that demonstrate your commitment to food safety and hygiene.
Showcase Your Soft Skills: In your application, highlight soft skills such as listening, reliability, and personal presentation. These qualities are crucial for providing excellent customer service and working effectively within a team.
How to prepare for a job interview at Thomas Franks Ltd
✨Show Your Team Spirit
As a General Assistant, teamwork is crucial. Be prepared to discuss your previous experiences working in a team and how you contributed to achieving common goals. Highlight any specific instances where you supported your colleagues or improved team dynamics.
✨Demonstrate Customer Service Skills
Customer service is at the heart of this role. Think of examples where you've gone above and beyond for a customer. Be ready to explain how you handle difficult situations and ensure customer satisfaction, as this will show your commitment to excellent service.
✨Emphasise Your Adaptability
The job requires flexibility, so be ready to share examples of how you've adapted to changing circumstances in previous roles. Discuss your willingness to learn new skills and take on different responsibilities, which will demonstrate your readiness for the fast-paced environment.
✨Know Your Food Hygiene Basics
Since food hygiene is a key aspect of the role, brush up on your knowledge of food safety practices. Be prepared to discuss your understanding of hygiene standards and any relevant certifications you hold, as this will show your commitment to maintaining high standards.
