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For Companies At a Glance
- Tasks: Be the go-to person for customer enquiries and manage bookings with precision.
- Company: Join The Electronics Group, the UK's top provider of electronics manufacturing support since 2003.
- Benefits: Enjoy a competitive salary, private medical cover, 25 days leave, and bonus schemes.
- Why this job: This role offers growth opportunities in a dynamic environment with a focus on customer satisfaction.
- Qualifications: 2+ years in sales/account management with excellent customer service skills required.
- Other info: Office-based role with a chance to become an expert in innovative products.
The predicted salary is between 27000 - 34000 £ per year.
If working for an industry leading business with exciting plans is something you’re looking for, keep reading! The Electronics Group is the UK’s leading provider of electronics manufacturing support services. We provide businesses of all shapes and sizes with training, recruitment and manufacturing consultancy solutions. Since 2003 we have operated from our Leeds head office and have successfully serviced the industry’s needs. However, in 2024 we became the first and only accredited IPC training centre to open a second site. Our new location in Cirencester is going from strength to strength, and now we need to continue that.
We are looking for an Account Manager to join the business on a full-time basis. Due to the nature of our business, our roles are office based. This role is a key position in our business as this is the focal point for our customers, and you’ll be one of the main points of contact for enquiries. This role is an Account Manager role with a large element of sales activity required.
Key Responsibilities- Act as the main point of contact for customer enquiries and bookings
- Consult with clients to provide the best solution to their needs
- Manage the full booking process
- Ensure complete accuracy with quotes, bookings and invoicing
- Be a brand ambassador for the business
- Attend sales events and roadshows
- Work with the General Manager to grow the business
- Become an expert in our products and become the go-to person for internal and external queries
- Work closely with the Training Manager to manage schedules
- General administrative and office-based tasks
- Experience in sales and account management (2 years minimum)
- Great customer service skills
- Ability to multitask and work with high accuracy and attention to detail
- Willing to learn new products and services
- Organised and flexible
- Autonomous and able to use own initiative to make decisions
What are we offering:
- Starting salary of £27,000 - £34,000 dependant on experience
- Private Medical Cover
- 25 days annual leave
- Bonus and commission schemes
- Enhanced pension contribution
Account Manager employer: The Electronics Group Ltd
Contact Detail:
The Electronics Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the electronics industry and the specific services offered by The Electronics Group. Understanding their training, recruitment, and consultancy solutions will help you engage more effectively during interviews.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous sales and account management experiences in detail. Be ready to share specific examples of how you've successfully managed client relationships and driven sales growth.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you've gone above and beyond for clients. This will demonstrate your commitment to providing excellent service, a key aspect of the Account Manager role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Emphasise your customer service skills and any specific achievements that demonstrate your ability to manage client relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for The Electronics Group and how your skills align with their needs, particularly in managing customer enquiries and bookings.
Highlight Relevant Experience: In your application, focus on your previous roles that involved multitasking and high accuracy. Provide examples of how you've successfully managed client accounts and contributed to business growth.
Showcase Your Initiative: Demonstrate your ability to work autonomously by providing examples of situations where you took the initiative to solve problems or improve processes. This will show that you can thrive in an office-based environment and contribute positively to the team.
How to prepare for a job interview at The Electronics Group Ltd
✨Know the Company Inside Out
Before your interview, make sure to research The Electronics Group thoroughly. Understand their services, recent achievements, and future plans. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Demonstrate Your Sales Skills
As an Account Manager, sales experience is crucial. Prepare specific examples of how you've successfully managed accounts or closed deals in the past. Highlight your ability to consult with clients and provide tailored solutions.
✨Showcase Your Customer Service Expertise
Customer service is key in this role. Be ready to discuss how you've handled customer inquiries and resolved issues in previous positions. Emphasise your communication skills and your commitment to client satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.
