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- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Lidl is a leading retail company known for its collaborative and supportive work culture.
- Benefits: Enjoy 30-35 days holiday, 10% in-store discount, and a pension scheme.
- Why this job: Join a dynamic team, gain valuable experience, and have opportunities for career progression.
- Qualifications: No specific experience required, just a positive attitude and excellent customer service skills.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
£12.75 - £13.65 per hour | 30 hour contract | shifts 5am - 11pm | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or dealt with challenging situations, as this will demonstrate your ability to thrive in the dynamic retail setting at Lidl.
✨Tip Number 3
Showcase your flexibility and willingness to adapt. Since the role requires early starts and late finishes, be ready to express your availability and enthusiasm for working varied shifts, which is crucial for a Customer Assistant position.
✨Tip Number 4
Highlight your teamwork skills. Lidl values collaboration, so be prepared to share examples of how you've worked effectively with others in previous roles, emphasising your positive attitude and ability to inspire those around you.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description, such as 'excellent customer service skills' and 'flexibility', to catch the employer's attention.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to Lidl's success.
Showcase Your Skills: Emphasise your ability to work collaboratively and adapt to changing priorities. Highlight any experience you have with merchandising or working in retail, as these are key aspects of the Customer Assistant role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a complaint or going the extra mile for a customer.
✨Demonstrate Flexibility and Team Spirit
Lidl values collaboration and flexibility. Highlight your ability to adapt to changing priorities and work well within a team. Share experiences where you’ve successfully worked with others to achieve a common goal.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, be ready to discuss how you handle pressure. You might be asked situational questions, so think of times when you thrived under tight deadlines or busy shifts.
✨Bring a Positive Attitude
A friendly demeanour can make a big difference in retail. Make sure to convey your enthusiasm for the role and your passion for helping customers. A smile can go a long way, so let your personality shine through during the interview.
