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- Tasks: Join our café team to cook, serve, and chat with customers daily.
- Company: Tesco Café is a vibrant workplace with a family feel and diverse culture.
- Benefits: Enjoy flexible hours, discounts, wellbeing services, and 28 days holiday.
- Why this job: Experience a lively role with opportunities for growth and a supportive environment.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you’re part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything, from kitchen equipment to customer tables tidy and clean.
It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for:- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café’s delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café’s menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
- Clearing and sanitising tables so our café stays clean.
- A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
- Request flexible working from day one.
- Retirement savings plan.
- Life Assurance.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Holiday starting at 28 days (Including Bank Holidays).
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our Cafes, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Team Member - Tesco Cafe employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Tesco Cafe
✨Tip Number 1
Familiarise yourself with Tesco's menu and food safety standards. Being knowledgeable about what you’ll be serving will not only impress during the interview but also show your commitment to providing excellent customer service.
✨Tip Number 2
Demonstrate your ability to work in a fast-paced environment by sharing relevant experiences. Whether it’s from previous jobs or volunteer work, highlight how you managed multiple tasks efficiently while maintaining a positive attitude.
✨Tip Number 3
Showcase your communication skills by engaging with staff and customers in a friendly manner. During any interactions, whether in person or online, be approachable and enthusiastic, as this reflects the team spirit Tesco values.
✨Tip Number 4
Be prepared to discuss how you handle customer complaints. Think of examples where you resolved issues effectively, as this will demonstrate your problem-solving skills and dedication to customer satisfaction.
We think you need these skills to ace Team Member - Tesco Cafe
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Team Member at Tesco Cafe. Highlight your relevant experience in customer service, food preparation, and teamwork.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job. Emphasise your commitment to hospitality, ability to multitask, and any previous experience in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of food safety standards. Mention specific examples of how you've provided excellent service in the past.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Familiarise yourself with the café's menu before the interview. Being able to discuss specific dishes and ingredients shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided great customer service in the past. Whether it's resolving complaints or ensuring a positive experience, showcasing your ability to connect with customers will impress the interviewers.
✨Highlight Your Teamwork Experience
Since this role involves working closely with others, be ready to share experiences where you successfully collaborated with a team. Emphasising your ability to work well in a fast-paced environment will be key.
✨Show Your Adaptability
The café environment can be lively and unpredictable. Be prepared to discuss how you've handled pressure or adapted to changing situations in previous roles, demonstrating your flexibility and proactive attitude.
