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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for guests.
- Company: Join Tattu, a luxury restaurant brand known for its unique dining journey and stunning interiors.
- Benefits: Enjoy perks like 50% off meals, wellness sessions, and access to earned wages anytime.
- Why this job: Be part of a fast-growing company with a vibrant culture and opportunities for personal growth.
- Qualifications: No prior experience needed; just bring your passion for service and a positive attitude!
- Other info: Flexible part-time hours perfect for students, with a supportive team environment.
Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style. This is an amazing opportunity to be a part of one of the UK's fastest-growing companies with an outstanding reputation and performance history. Inspired by both the rich historic and contemporary qualities of the city, Tattu Edinburgh explores a new chapter of our story with a setting that blends traditional Chinese interior design with reflective surfaces to introduce a modern aspect.
The Role
- Demonstrate your passion for customer service to deliver a unique and special experience to guests.
- Support your team to create a positive working environment and to be the best team that we can be.
- Use your personable skills to respond to different situations and different customer requirements.
- Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail.
- Demonstrate a desire to go further in your career and learn new skills.
All servers will begin their journey on a training rate tronc; once training has been successfully completed, the tronc rate will be increased.
Why us:
- Health & Happiness: Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cyle to work scheme.
- Bespoke staff food menu designed by all our head chefs.
- Mental health first aiders.
- EAP scheme.
- Progression: Bespoke development journeys for all our team.
- Development academies to support the progression and development of our team.
- 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants.
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants.
- Recommend a friend scheme.
- Wagestream - access a share of your earned wages whenever you need it.
- Employee of the month award.
- Monthly team building events.
- Annual celebration.
Server/Waiter/Waitress employer: Tattu Restaurants
Contact Detail:
Tattu Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Familiarise yourself with Tattu's unique brand identity and customer experience. Understanding their modern luxury approach will help you connect with the interviewers and demonstrate your passion for delivering exceptional service.
✨Tip Number 2
Showcase your ability to handle busy environments by sharing specific examples from your past experiences. Highlighting your skills in managing large sections of guests will make you stand out as a candidate who can thrive in a fast-paced restaurant setting.
✨Tip Number 3
Emphasise your teamwork skills during conversations. Tattu values a positive working environment, so discussing how you've supported your colleagues in previous roles will resonate well with the hiring team.
✨Tip Number 4
Express your eagerness to learn and grow within the company. Tattu offers bespoke development journeys, so showing that you're keen on progressing your career will align with their values and goals.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Showcase Your Customer Service Skills: In your application, highlight any previous experience in customer service roles. Use specific examples to demonstrate how you've gone above and beyond to create a memorable experience for guests.
Emphasise Teamwork: Tattu values a positive working environment, so make sure to mention your ability to work well in a team. Share instances where you supported colleagues or contributed to a collaborative atmosphere.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Focus on your ability to manage busy sections and maintain attention to detail during peak times.
Express Your Passion for Growth: Mention your desire to learn and grow within the hospitality industry. Tattu offers development opportunities, so convey your enthusiasm for advancing your career and acquiring new skills.
How to prepare for a job interview at Tattu Restaurants
✨Show Your Passion for Customer Service
Tattu is all about delivering a unique experience to guests, so make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Tattu values a positive working environment, so discuss how you support your colleagues and contribute to a collaborative atmosphere.
✨Prepare for Busy Periods
Since managing large sections of guests during busy times is crucial, be ready to talk about your experience in high-pressure situations. Provide specific examples of how you've maintained service quality under stress.
✨Express Your Desire for Growth
Tattu is keen on developing its staff, so convey your eagerness to learn new skills and progress in your career. Discuss any relevant training or development you've pursued in the past.
