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- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, the UK's leading facilities management company with over 72,000 employees.
- Benefits: Enjoy flexible hours, paid breaks, and access to exclusive discounts and financial services.
- Why this job: Be part of a diverse team focused on community safety and personal development.
- Qualifications: SIA licence preferred; training may be provided for the right candidate.
- Other info: Must have own transport to cover various locations; full employment history check required.
Join to apply for the Relief Retail Security Officer role at Mitie Cleaning & Hygiene Services.
Pay rate: £12.45 Per Hour
Various Shifts (to be discussed at interview)
Must be able to cover Ipswich, Colchester, Springfield, Braintree, South Woodham Ferrers - Having your own transport is essential owing to potential shift times.
Job Overview:
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting:
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties:
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to Working With Mitie Include:
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
- Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle
- We have a virtual GP on hand for you and members of your household
- Financial wellbeing assistance through our Salary Finance scheme
- Access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000
- Save-as-you-earn scheme and a Mitie Matching Share Plan
- Recognition for hard work through Mitie Stars
- Diverse variety of training and development avenues
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments during the recruitment process, please let us know.
Since 1987, Mitie's 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company.
Join our Mitie Team. Together our diversity makes us stronger.
Relief Retail Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific areas you'll be covering, such as Ipswich and Colchester. Knowing the local environment can help you demonstrate your commitment and readiness to handle the responsibilities of the role.
✨Tip Number 2
Highlight any previous experience in customer service or security roles during your discussions. This will show that you understand the importance of creating a safe shopping environment while providing excellent service.
✨Tip Number 3
Be prepared to discuss how you would handle various scenarios that may arise in a retail setting. This could include dealing with difficult customers or responding to security incidents, showcasing your problem-solving skills.
✨Tip Number 4
If you don't already have an SIA licence, express your willingness to undergo training. This shows your eagerness to meet the job requirements and your commitment to professional development.
We think you need these skills to ace Relief Retail Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Relief Retail Security Officer position. Highlight your relevant experience in customer service and security.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise any previous roles in security or customer service, and mention your ability to work flexible hours and cover various locations.
Write a Strong Cover Letter: Craft a compelling cover letter that showcases your passion for the role and your understanding of Mitie's values. Mention your SIA licence status if applicable, and express your commitment to creating a safe shopping environment.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Familiarise yourself with the responsibilities of a Relief Retail Security Officer. Understand the importance of customer service and how it ties into creating a safe shopping environment.
✨Highlight Relevant Experience
Be prepared to discuss any previous experience in security or customer service roles. If you have an SIA licence or relevant certifications, make sure to mention them as they are highly valued.
✨Demonstrate Communication Skills
Since liaising with store management and police is part of the job, showcase your communication skills during the interview. Provide examples of how you've effectively communicated in past roles.
✨Show Flexibility and Reliability
Emphasise your ability to cover various shifts and locations, as this is crucial for the role. Mention your own transport availability to demonstrate your reliability and commitment.
