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- Tasks: Assist in managing the bar, ensuring excellent customer service and smooth operations.
- Company: Join Stratford East, a vibrant theatre known for diverse storytelling and community engagement.
- Benefits: Enjoy flexible hours, 30 days holiday, complimentary theatre tickets, and a supportive work environment.
- Why this job: Be part of a creative team, contribute to a welcoming atmosphere, and engage with the community.
- Qualifications: Must be over 18; experience in hospitality is a plus but not essential.
- Other info: Part-time role with a minimum of 24 hours per week, including evenings and Sundays.
The Assistant Bar Manager will work closely with the Stratford East Trading (SET) Manager to ensure consistency of service across the week and in the absence of the SET Manager. They will ensure the theatre continues to provide a high level of customer satisfaction to theatre-goers and the general public, maintaining the famous warm and friendly atmosphere in our bar and ensuring a high level of customer service.
They will support the SET Manager with scheduling staff, stock control, ordering and event/entertainment management. The role works for Stratford East Trading, Stratford East's (SE) trading subsidiary. Stratford East is a producing theatre in the heart of East London. We have a proud history and an exciting future. We tell stories, spearheading diverse work and champion often-marginalised voices on our stage. Under Lisa Spirling's artistic direction, we present a bold programme of reimagined classics, timely revivals and ground-breaking new work. Situated in the heart of the East End community, we run an engaging Learning and Participation programme and are accessible and open to all. Stratford East is committed to safeguarding and embeds safeguarding in all of its working practices.
- Contract type: Part time, permanent
- Salary: £14.70 per hour (£30,576 pa pro rata)
- Hours of Work: This role works during unsocial hours with a minimum of 24 hours a week. Working 3 out of 7 days across Monday to Sunday, including one day admin/back of house and two evenings leading the shift. This role is required to regularly work our Soca Sundays which take place on the first Sunday of every month.
- Holidays: 30 days per annum including bank holidays. This will increase by 1 day for each full holiday year of service completed to a maximum total of 33 days. Holiday is pro rata for part time roles.
- Probation: 3 months
- Notice Period: 6 weeks (after probation)
- Pension: Up to 5% matched pension contribution after qualifying period
- Other Benefits: Season ticket loans, Cycle to Work Scheme, complimentary theatre tickets, staff catering discount, Employee Assistance Programme (support and advice via phone and online for various matters including legal, debt, counselling etc.)
- Other: The post holder must be over 18 years of age (due to licensing regulations).
To obtain an application pack, including a full job description, please visit our website. Application deadline: Monday 21 July 2025, no later than midday. Applications received after midday on the deadline date will not be accepted. It is intended that initial interviews will take place on w/c 28 July 2025.
Assistant Bar Manager employer: Theatre Royal Stratford East
Contact Detail:
Theatre Royal Stratford East Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Bar Manager
✨Tip Number 1
Familiarise yourself with Stratford East's history and current productions. Understanding the theatre's mission and values will help you connect with the team during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Stratford East. Engaging with them can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the Assistant Bar Manager position.
✨Tip Number 3
Prepare to discuss your experience in customer service and team management. Highlight specific examples where you've successfully maintained a positive atmosphere and handled challenges, as these are key aspects of the role.
✨Tip Number 4
Be ready to showcase your flexibility and ability to work unsocial hours. Since the role requires evening shifts and weekends, demonstrating your willingness to adapt to this schedule will make you a more attractive candidate.
We think you need these skills to ace Assistant Bar Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Bar Manager position. Tailor your application to highlight relevant experience in customer service, staff management, and event coordination.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience. Focus on roles that demonstrate your ability to manage teams, handle stock control, and provide excellent customer service. Use bullet points for clarity and impact.
Write a Strong Cover Letter: In your cover letter, express your passion for theatre and customer service. Mention specific experiences that align with the role's requirements, such as managing shifts or working in a fast-paced environment. Make sure to convey your enthusiasm for contributing to Stratford East's mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Theatre Royal Stratford East
✨Know the Venue
Familiarise yourself with Stratford East and its history. Understanding the theatre's mission and the type of productions they host will help you connect your answers to their values during the interview.
✨Showcase Customer Service Skills
Prepare examples from your past experiences that highlight your ability to provide excellent customer service. The role requires maintaining a warm atmosphere, so be ready to discuss how you've handled challenging situations with customers.
✨Discuss Team Management Experience
Since the role involves scheduling staff and supporting the SET Manager, be prepared to talk about your experience in team management. Share specific instances where you successfully led a team or resolved conflicts.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle busy nights, stock shortages, or customer complaints, and articulate your thought process clearly.
