Category Assistant

Category Assistant

Hatfield Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support the Buying team with admin tasks and product management.
  • Company: Join Ocado Retail, the UK's largest online supermarket, known for unbeatable choice and service.
  • Benefits: Enjoy hybrid working, private medical insurance, discounts, and a bonus scheme.
  • Why this job: Gain experience in a fast-paced environment while building your career in online retail.
  • Qualifications: Minimum GCSEs required; strong organisational skills and Microsoft Office knowledge preferred.
  • Other info: Open to curious minds eager to learn, even if you don't meet all qualifications.

The predicted salary is between 28800 - 43200 £ per year.

Join to apply for the Category Assistant role at Ocado Retail.

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Entry level

Application closing date: Friday 27th June

About Us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value. We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About The Team And The Role

As a Category Assistant, you will provide administrative and commercial support to the Buying team for your category/categories. As part of the central Category Administration Team, you will also support the broader Buying team, as required.

You will be responsible for a variety of administrative and commercial tasks, with a key focus on accuracy, efficiency and proactiveness to ensure the product range and trading plans are optimised to support the overall Ocado Retail strategy and goals.

What You’ll Do

  • Ensure all administrative tasks assigned by the Category Administration Manager are completed ahead of the deadline and managed as agreed between the Buyer and Supplier
  • Product set up of new product listings
  • Maintenance of current product listings
  • Set up / maintain promotions
  • Media loading – review banners prior to Go Live on the webshop
  • Supplier set up, onboarding, and management
  • Price establishment / price changes
  • Provides regular clear updates to senior stakeholders of status of administrative tasks, identifying any risks in advance and working to mitigate.
  • Assist the Customer Centre in a timely manner with responses for customer queries.
  • Work within critical path deadlines for all accountabilities, working at pace whilst ensuring accuracy.
  • Support with training on an ad-hoc basis.
  • Adhere to Ocado Retail values and comply with GSCOP and Competition Law.

Who You Are

  • Minimum GCSE or equivalent requirements
  • Strong administrative and organisational skills
  • Microsoft Office literate
  • Previous experience in a fast-paced retail or buying environment preferable

At Ocado Retail we’re passionate about building careers and skills by giving people access to new and diverse opportunities. If you don’t tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you!

What’s In It For You

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day and grow your skills and career in online retail. If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal.

  • Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market leading family policies, mental health support, discounted gym memberships, dental insurance and more.
  • Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast everyday in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
  • Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Retail

Category Assistant employer: Ocado Retail

At Ocado Retail, we pride ourselves on being a dynamic and innovative employer that fosters a collaborative work culture in Hatfield. As a Category Assistant, you'll not only gain invaluable experience in the fast-paced online retail sector but also enjoy a range of benefits including hybrid working, generous holiday allowances, and comprehensive health and wellbeing support. Join us to develop your career while being part of a team that values curiosity and growth.
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Contact Detail:

Ocado Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Category Assistant

✨Tip Number 1

Familiarise yourself with Ocado Retail's product range and their unique selling points. Understanding what makes their offerings stand out will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network with current or former employees of Ocado Retail on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific expectations for the Category Assistant role.

✨Tip Number 3

Prepare to discuss your organisational skills and how you've managed multiple tasks in previous roles. The Category Assistant position requires strong administrative abilities, so having examples ready will showcase your suitability.

✨Tip Number 4

Stay updated on the latest trends in online retail and grocery delivery services. Being knowledgeable about industry developments will demonstrate your passion for the sector and your proactive approach to learning.

We think you need these skills to ace Category Assistant

Strong Administrative Skills
Organisational Skills
Microsoft Office Proficiency
Attention to Detail
Time Management
Communication Skills
Ability to Work Under Pressure
Problem-Solving Skills
Customer Service Orientation
Adaptability
Team Collaboration
Basic Understanding of Retail Operations
Data Entry Accuracy
Proactive Approach

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Category Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Skills: Emphasise your administrative and organisational skills in your CV and cover letter. Mention any experience you have with Microsoft Office or in a fast-paced retail environment, as these are key for the role.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Use specific examples from your past experiences to demonstrate your ability to manage tasks efficiently and accurately.

Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Category Assistant role.

How to prepare for a job interview at Ocado Retail

✨Understand the Role

Before your interview, make sure you thoroughly understand the responsibilities of a Category Assistant. Familiarise yourself with tasks like product setup, maintenance of listings, and managing promotions. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Organisational Skills

As this role requires strong administrative and organisational skills, be prepared to discuss examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight any tools or methods you use to stay organised.

✨Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities within Ocado Retail. This shows your genuine interest in the company and helps you assess if it's the right fit for you.

✨Demonstrate a Proactive Mindset

Ocado values proactivity, so be ready to share instances where you've taken initiative in previous roles. Whether it was improving a process or suggesting new ideas, showcasing your proactive attitude can set you apart from other candidates.

Category Assistant
Ocado Retail
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  • Category Assistant

    Hatfield
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-09

  • O

    Ocado Retail

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