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- Tasks: As a Meter Reader, you'll read and manage meters while ensuring excellent customer service.
- Company: Join M Group Energy, a leading provider of metering services in the UK energy sector.
- Benefits: Enjoy flexible hours, a company vehicle, discounts, and a supportive work environment.
- Why this job: Be part of a fun, respectful team that values safety and personal growth.
- Qualifications: A full UK driving licence is preferred; self-motivation and outdoor work experience are a plus.
- Other info: Opportunities for training and development await you, regardless of your career stage.
The predicted salary is between 20318 - 25400 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.
Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it?
What will you be doing?
- Location: Shetland (ZE1-3 postcode areas)
- Hours of Work: 30 hours a week available
- Shifts: Hours available between Monday to Sunday 8am to 8pm
- Salary: £25,397 (based on 40 Hours) + non-consolidated allowance of £0.38ph + non contractual monthly bonus
Initially you’ll take part in our structured training program, before moving out into the field. Start your day by signing into your handheld device & planning your route. Meters can be inside or outside properties, so you’ll need to choose what time you’re more likely to gain access to an inside meter. You’ll spend your day walking or driving (depending on the area you cover) from property to property, always ensuring your own and customers’ safety. Once you arrive, you’ll read the meters and record the information accurately, dealing with members of the public and ensuring excellent customer service. You work on your own quickly and efficiently in an independent role, always with the support of your field manager and wider metering team. Come rain or shine you’ll brave the elements to get the job done.
What you’ll bring
- You’ll be self-motivated & energetic ideally (but not essential) from a background where you are used to driving, managing appointments & working outdoors.
- A full UK driving licence (Not required in London)
- Ability to work to timescales and under pressure
- Ability to walk for several miles every day
- You must be able to pass our screening and vetting standards, provide 5 years employment history and pass a DBS check
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Company van/vehicle and fuel card for business use
- Discretionary bonus scheme
- 20 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Meter Reader employer: M Group Services Limited
Contact Detail:
M Group Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meter Reader
✨Tip Number 1
Familiarise yourself with the local area, especially the Shetland postcode areas (ZE1-3). Knowing the streets and properties will help you plan your routes efficiently and demonstrate your commitment to the role during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or roles that required independent work. This will show that you can handle interactions with the public and manage your tasks effectively without constant supervision.
✨Tip Number 3
Prepare to discuss your ability to work outdoors in various weather conditions. Share any relevant experiences that showcase your resilience and adaptability, as this role requires braving the elements.
✨Tip Number 4
Emphasise your self-motivation and energy levels. Consider sharing examples of how you've successfully managed appointments or schedules in the past, as this aligns well with the responsibilities of a Meter Reader.
We think you need these skills to ace Meter Reader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Meter Reader. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any roles that involved customer service, working outdoors, or managing appointments. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for M Group Energy and how you can contribute to their mission of delivering essential infrastructure services.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at M Group Services Limited
✨Know the Company and Role
Before your interview, make sure to research M Group Energy and understand their services, especially in metering. Familiarise yourself with the responsibilities of a Meter Reader and how they contribute to customer satisfaction and safety.
✨Demonstrate Customer Service Skills
Since you'll be dealing with the public, it's crucial to showcase your customer service skills during the interview. Prepare examples of how you've handled customer interactions in the past, focusing on your ability to communicate effectively and resolve issues.
✨Highlight Your Independence and Motivation
This role requires self-motivation and the ability to work independently. Be ready to discuss situations where you've successfully managed your time and tasks without direct supervision, demonstrating your reliability and initiative.
✨Prepare for Practical Scenarios
Expect questions that may involve practical scenarios related to reading meters or managing your route. Think about how you would approach these tasks, including safety considerations and time management, to show you're prepared for the job's demands.
