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- Tasks: Welcome guests, manage sign-ins, and maintain a pristine reception area.
- Company: Join The Turing Building, a hub for exceptional guest experiences in Stratford.
- Benefits: Enjoy 28 days holiday, a pension scheme, and training opportunities.
- Why this job: Be the face of hospitality, create memorable experiences, and work in a supportive environment.
- Qualifications: Experience in hospitality or reception, strong communication skills, and a friendly attitude required.
- Other info: Flexible support for events and a polished personal presentation are essential.
The predicted salary is between 30000 - 30000 £ per year.
Location: Near Stratford Station
Salary: £30,576 per year
Contract Type: Full-time
Working Hours: 40 hours per week
Working Days: Monday to Friday
Shift Pattern: 8:00am–5:00pm or 8:30am–5:30pm
Holiday Entitlement: 28 days including bank holidays
About the Role
As a Receptionist at The Turing Building, you will be pivotal in creating a warm and professional first impression for every visitor. You will deliver best-in-class guest experiences, support daily operations, and ensure our reception and lounge areas remain immaculate. This role requires excellent interpersonal skills, a passion for hospitality, and the ability to anticipate and respond to guests’ needs with efficiency and discretion.
Key Responsibilities
- Greet and host all guests in line with Bennett Hay service standards, ensuring every visitor feels welcome and valued
- Consistently remember and refer to regular guests by name, maintaining an encyclopaedia of guest preferences
- Manage guest sign-in, issue visitor passes, and coordinate with hosts to announce arrivals
- Assist with meeting room bookings and preparation, including room dressing and setup
- Be an expert on the building, amenities, and surrounding Stratford Cross area to guide and assist guests
- Manage the building app and guest management systems to ensure accurate records and smooth communication
- Support security procedures, issue temporary passes, and liaise with the security team as needed
- Ensure reception, lounge, and shared areas are clean, tidy, and professionally presented throughout the day
- Report operational, safety, or maintenance issues promptly through the appropriate channels
- Assist with occasional out-of-hours events and provide flexible support to colleagues when required
What We’re Looking For
- Previous experience in a high-end hospitality, front-of-house, or reception environment
- Excellent verbal communication and interpersonal skills with a friendly, professional manner
- Strong organisational abilities and attention to detail
- Confident using IT systems, guest management platforms, and Microsoft Office
- Proactive problem-solving skills and a can-do attitude
- A polished personal presentation and commitment to upholding company standards
- Knowledge of Stratford and local amenities is desirable
Benefits
- 28 days holiday including bank holidays
- Pension scheme
- Uniform provided
- Access to training and development opportunities
- Employee assistance programme
- A supportive and inclusive working environment
Start Date: To be confirmed
Please do not call our Head Office for vacancy-related questions, as our HR Recruitment team is not always on site and prefer emails.
Corporate Receptionist – Stratford | Monday to Friday employer: Bennett Hay Ltd
Contact Detail:
Bennett Hay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist – Stratford | Monday to Friday
✨Tip Number 1
Familiarise yourself with the local area around Stratford, including amenities and attractions. This knowledge will not only help you assist guests better but also demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Practice your interpersonal skills by engaging in conversations with friends or family. Focus on being friendly and professional, as these qualities are essential for creating a welcoming atmosphere for guests.
✨Tip Number 3
Get comfortable with using guest management systems and Microsoft Office. Familiarity with these tools will give you an edge, showing that you're ready to hit the ground running from day one.
✨Tip Number 4
Consider volunteering or taking part in events that require front-of-house skills. This experience can enhance your problem-solving abilities and give you real-life examples to discuss during your interview.
We think you need these skills to ace Corporate Receptionist – Stratford | Monday to Friday
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or reception roles. Emphasise your interpersonal skills and any previous roles where you created a welcoming environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to provide excellent guest experiences. Mention specific examples of how you've gone above and beyond in previous roles.
Highlight Relevant Skills: In your application, clearly outline your organisational abilities, attention to detail, and proficiency with IT systems. These are key skills the company is looking for.
Research the Company: Familiarise yourself with Bennett Hay and their service standards. Understanding their values and expectations will help you tailor your application and prepare for potential interviews.
How to prepare for a job interview at Bennett Hay Ltd
✨Showcase Your Interpersonal Skills
As a Corporate Receptionist, your ability to communicate effectively is crucial. During the interview, demonstrate your friendly and professional manner by engaging with the interviewer as if they were a guest. Use examples from your past experiences to highlight how you've successfully interacted with clients or visitors.
✨Know the Company and Location
Familiarise yourself with The Turing Building and the Stratford area. Being knowledgeable about local amenities and the company’s values will show your genuine interest in the role. Prepare to discuss how you can enhance the guest experience based on your understanding of the location.
✨Emphasise Your Organisational Skills
The role requires strong organisational abilities. Be ready to discuss specific instances where you managed multiple tasks efficiently, such as coordinating meetings or handling guest requests. This will illustrate your capability to maintain a smooth operation at the reception.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Ensure your personal presentation is polished and professional. Dressing appropriately for the interview not only reflects your understanding of the company standards but also shows respect for the opportunity.
