Housekeeping Assistant

Hourly Rate: £12.50

Working Hours: 10am – 2pm, 12 hours per week

Vita Student's next-level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We're expanding our housekeeping team with the appointment of an experienced Housekeeper to deliver a luxury, home-from-home cleaning service for our residents' studio apartments whilst ensuring our premium site & facilities are maintained to the highest standards.

Our Housekeepers:

• Provide an exceptional, personalised room cleaning service to students by ensuring their studios are maintained to a clean, healthy & presentable standard.
• Working towards designated schedules, cleaning duties include but are not exclusive to; dusting, sweeping, vacuuming, anti-bacterial cleaning of surfaces and making beds.
• Ensure our facilities are being looked after respectfully by students & guests.
• Maintain the upkeep of our premium site & facilities.
• Be on hand, delivering solutions to issues or challenges that may arise.
• Be a point of contact for any potential incident or emergency that may occur onsite.
• Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
• Using a smart phone / tablet, record & manage each studio clean: each studio clean is to be photographed prior to, and at the end of each clean.
• Report any concerning behaviour of students that could be an indication of welfare concern.
• Monitor cleaning stock levels and communicate needs to the Assistant Residence Manager or Residence Manager.
• Assist in ordering stock to maintain appropriate inventory.
• Housekeepers must understand and follow "Control of Substances Hazardous to Health” (COSHH) regulations to protect their health and safety when using cleaning chemicals.

Professional Experience:

A well-versed housekeeping professional with experience in large, multi-room residence facilities such as accommodation buildings, hotels or hospitals. Our operations run seamlessly with the support of a variety of technology systems and software; our Housekeepers must be technologically astute. Good understanding of COSHH regulations and practices.

Personal Characteristics:

Vita Student operates a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.

• Excellent communication skills. English will be the primary spoken language; however, multi-lingual skills would be warmly welcomed.
• Adaptability, creativity & positivity.
• Resilience, with an ability to effectively navigate unexpected situations.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
• Flexibility: Our facilities are open to residents 24 hours a day, 365 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.

Why work for us:

• Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England & Wales Bank Holidays, pro-rata.
• Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.
• Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences.
• Royal London Pension – We care about our people and their future. Vita Group contributes a financial value of 3% of salary to your pension pot in addition to 5% employee contribution.
• Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year.
• Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes.
• Career Development – We onboard all employees by means of a thorough induction and learning & development programme.
• 24/7 Employee Assistance – All employees have access to a confidential service offering support and guidance for personal or work-related issues.

Right to Work & DBS:

All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship.