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For Companies At a Glance
- Tasks: Engage customers, exceed sales goals, and maintain store standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team spirit.
- Benefits: Enjoy flexible hours, training opportunities, and a dynamic work environment.
- Why this job: Be part of a driven team that values individuality and customer service excellence.
- Qualifications: Experience in retail, strong communication skills, and a passion for sports.
- Other info: Must be available for non-traditional hours, including weekends and holidays.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Your Talent
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate (Part Time 12 Hours) (Fixed Term) employer: PUMA
Contact Detail:
PUMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part Time 12 Hours) (Fixed Term)
✨Tip Number 1
Familiarise yourself with PUMA's brand values and mission. Understanding their focus on performance, teamwork, and individuality will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare to discuss your previous retail experience in detail, especially instances where you exceeded sales goals or provided exceptional customer service. Be ready to share specific examples that demonstrate your ability to drive results.
✨Tip Number 3
Show enthusiasm for the role by engaging with PUMA products before your interview. Being knowledgeable about their merchandise and current promotions can help you connect with the team and show your genuine interest in the brand.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires non-traditional hours, demonstrating your willingness to work evenings, weekends, and holidays will make you a more attractive candidate.
We think you need these skills to ace Retail Sales Associate (Part Time 12 Hours) (Fixed Term)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience in customer service and sales.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in retail and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to exceed sales goals.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Mention specific examples of how you've provided excellent customer service and met sales targets in previous positions.
Follow Application Instructions: When applying online, make sure to follow all instructions carefully. Upload all required documents and double-check for any errors before submitting your application to ensure it stands out.
How to prepare for a job interview at PUMA
✨Show Your Customer Service Skills
Since the role is focused on customer service, be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight any experiences where you exceeded sales goals or resolved complex customer issues.
✨Demonstrate Team Spirit
PUMA values teamwork, so be ready to discuss how you've collaborated with others in a retail environment. Share stories that showcase your ability to work together with colleagues to achieve common goals.
✨Know the Brand Values
Familiarise yourself with PUMA's brand values and mission. During the interview, express how your personal values align with theirs, particularly around being driven, vibrant, and authentic.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Practice responses to scenarios related to loss prevention, operational compliance, and maintaining store standards.
