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For Companies At a Glance
- Tasks: Evaluate customer service and provide feedback to enhance the shopping experience.
- Company: Join a leading UK grocery store known for exceptional service.
- Benefits: Enjoy flexible hours, competitive pay, and a fun work environment.
- Why this job: Perfect for those who love detail-oriented tasks and want to make a difference.
- Qualifications: Must have a driving licence and be able to drive both manual and automatic cars.
- Other info: This is a temporary role ideal for students or anyone seeking short-term work.
Join Our Team as a Mystery Shopper! Are you on the lookout for a unique opportunity that combines excitement with a flexible work schedule? If you have a keen eye for detail and a passion for customer service, we want YOU to be our next Mystery Shopper!
About Us: We are a leading UK Grocery store delivering exceptional service to our clients. To maintain our high standards, we are seeking a diligent and observant Mystery Shopper to join our team on a temporary basis in Welwyn Garden City.
Role Overview: As a Mystery Shopper, you will play a vital role in assessing and enhancing our customer experience. You will visit our branches, evaluate service delivery, and provide valuable feedback that helps us improve. This is a fantastic chance to contribute to our mission while enjoying a fun and engaging work environment!
What's in it for you?
- Hourly Rate: Starting at £13.36
- Temporary Contract: Great for those seeking short-term work
- Travel: Must have a driving licence and be able to drive both manual and automatic to be considered for this role
Key Responsibilities:
- Purchase product samples from stores for internal reviews and benchmarking.
- Manage and reconcile company card transactions and receipts.
- Maintain high standards of food hygiene and safety during transport and storage.
- Take in-store photos using a company mobile device as part of the review process.
- Update internal systems and trackers daily with shopping data.
Mystery Shopper employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mystery Shopper
✨Tip Number 1
Familiarise yourself with the grocery store's values and customer service standards. Understanding what they prioritise will help you align your feedback with their expectations during the mystery shopping process.
✨Tip Number 2
Practice your observational skills before applying. Try visiting local stores and noting down your experiences, focusing on details like staff interactions, cleanliness, and product availability. This will prepare you for the role and show your commitment.
✨Tip Number 3
Network with current or former mystery shoppers if possible. They can provide insights into the role and share tips on how to excel in evaluations, which could give you an edge in the selection process.
✨Tip Number 4
Be ready to demonstrate your flexibility and reliability. Since this role involves a temporary contract, showcasing your ability to adapt to different schedules and your commitment to completing tasks on time will make you a more attractive candidate.
We think you need these skills to ace Mystery Shopper
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Mystery Shopper. Tailor your application to highlight relevant skills, such as attention to detail and customer service experience.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience. Emphasise any previous roles in customer service or similar positions that demonstrate your ability to assess and provide feedback.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you would be a great fit. Mention your keen eye for detail and any specific experiences that relate to the tasks of a Mystery Shopper.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Click To Hired
✨Show Your Attention to Detail
As a Mystery Shopper, attention to detail is crucial. During the interview, provide examples of how you've noticed small details in previous roles or experiences. This will demonstrate your ability to assess customer service effectively.
✨Demonstrate Your Customer Service Skills
Highlight any past experience in customer service roles. Discuss how you handled difficult situations or provided exceptional service, as this aligns with the responsibilities of a Mystery Shopper.
✨Be Prepared to Discuss Flexibility
Since the role offers a flexible work schedule, be ready to talk about your availability and how you can adapt to different shifts. This shows that you're committed and ready to meet the company's needs.
✨Familiarise Yourself with the Company
Research the grocery store and its values before the interview. Understanding their mission and what they stand for will help you tailor your responses and show genuine interest in the role.
