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For Companies At a Glance
- Tasks: Manage IT hardware, software licences, and provide technical support to colleagues.
- Company: Join a dynamic organisation in the creative technology sector, known for innovation.
- Benefits: Enjoy a competitive salary and work in a collaborative, fast-paced environment.
- Why this job: Be the go-to person for IT support and make a real impact on operations.
- Qualifications: Strong knowledge of IT hardware and experience in asset management is essential.
- Other info: This is a permanent office-based role located in Staines.
The predicted salary is between 25000 - 30000 £ per year.
Location: Staines - Office Based
Salary: £25,000 - £30,000
Deerfoot Recruitment is assisting a dynamic and forward-thinking organisation in the creative technology sector to recruit an IT Coordinator for their growing operations team. This permanent role offers the opportunity to work in a fast-paced, collaborative environment.
As the IT Coordinator, you will play a vital role in managing IT hardware, software licences, procurement, and support processes. Acting as the first point of contact for all IT-related queries, you will provide technical support both in person and remotely, ensuring colleagues have the tools they need to succeed. You will also oversee the IT Helpdesk system, coordinate equipment distribution across global offices, and help manage supplier invoicing and asset records.
Key Responsibilities:
- Provide day-to-day support via phone, email, and face-to-face interactions
- Maintain accurate IT asset and software licence records
- Build, configure, and troubleshoot laptops, mobile devices, and peripherals
- Monitor and resolve tickets in the IT Helpdesk system in line with SLAs
- Liaise with suppliers and manage IT procurement requests
- Support the finance team with invoice processing and approvals
- Contribute to IT knowledgebase documentation
Desired Skills & Experience:
- Strong knowledge of IT hardware (Windows/Mac), mobile devices, and peripheral equipment
IT Coordinator employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Coordinator
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software used by the company. Research their tech stack and any tools mentioned in the job description, as this will help you speak confidently about your relevant experience during the interview.
✨Tip Number 2
Prepare to discuss your experience with IT Helpdesk systems. Be ready to share examples of how you've managed tickets, resolved issues, and improved processes in previous roles, as this will demonstrate your ability to handle the responsibilities of the position.
✨Tip Number 3
Showcase your communication skills by practising how you would explain technical concepts to non-technical colleagues. This is crucial for an IT Coordinator role, as you'll be the first point of contact for IT-related queries.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace IT Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Coordinator role. Focus on your technical support experience, knowledge of IT hardware, and any previous roles involving asset management or procurement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to work in a collaborative environment. Mention specific examples of how you've provided IT support or managed IT assets in the past.
Highlight Relevant Skills: In your application, emphasise your strong knowledge of both Windows and Mac systems, as well as your experience with mobile devices and peripherals. This will demonstrate your suitability for the technical aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Coordinator.
How to prepare for a job interview at Click To Hired
✨Know Your Tech
Brush up on your knowledge of IT hardware and software, especially Windows and Mac systems. Be prepared to discuss your experience with troubleshooting and configuring devices, as this will be crucial for the role.
✨Showcase Your Support Skills
Since you'll be the first point of contact for IT queries, highlight any previous experience in providing technical support. Share specific examples of how you've resolved issues quickly and effectively, whether in person or remotely.
✨Familiarise Yourself with Helpdesk Systems
Understand the basics of IT Helpdesk systems and be ready to discuss how you would manage ticket resolution in line with SLAs. Mention any relevant tools you've used in the past to demonstrate your familiarity with these processes.
✨Prepare Questions
Think of insightful questions to ask about the company's IT operations and team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
