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- Tasks: Join a vibrant team as a Sales Assistant, helping customers and supporting your community.
- Company: H&T is the UK's largest pawnbroker, with over 125 years of community-focused service.
- Benefits: Enjoy a 25% discount on jewellery, potential bonuses, and flexible holiday options.
- Why this job: Be part of a diverse culture that values growth and makes a real community impact.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Flexible Saturday shifts required; multilingual skills are a bonus.
The predicted salary is between 28800 - 42000 £ per year.
Work in a team that loves what they do and helps make H&T a leading retailer and first choice for Financial Services, while supporting your local community. Enjoy a culture that encourages its colleagues, embraces diversity, and supports its local communities. Plus, a 25% discount on jewellery and watches.
JOB SPECIFICS
- Job Type: Full Time - 37.5 hours per week
- Location: Newcastle (West Rd)
- The chance to earn up to GBP 2k discretionary bonus over each year, pro-rated.
ABOUT US & MORE THAN MEETS THE EYE
Pawnbroking may not be at the top of everyone’s list for their next career move, but perceptions can be deceiving. There’s a lot more to us than meets the eye. We have been around for over 125 years and have built a reputation as a community-based financial services provider. We are the largest pawnbroker in the UK, with a presence in over 270 high streets, and are growing our e-commerce and social commerce focus. We offer exciting challenges and the opportunity to build your career in a supportive environment that encourages growth and embraces diverse thinking.
ABOUT YOU
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about providing great customer service.
- Be flexible, with Saturday working required.
- Multilingual skills are a bonus but not required.
WHAT WE PROMISE YOU
We invest in you to help advance your career and be part of a team that makes a difference in the communities we serve. Everyone benefits from:
- Salary increments upon successful completion of training.
- Potential to earn up to GBP 2k discretionary bonus annually, pro-rated.
- 30 days pro-rated holidays (including bank holidays), increasing with length of service, with options to buy and sell days.
- Up to 25% discount on our jewellery and watches.
- Pension and life assurance.
- A tailored training package.
- Annual loan for parking permit or season ticket.
- Option to participate in our cycle-to-work scheme.
- Participation in our charity partnership with Fareshare UK.
- London weighting offered for stores inside the M25.
WE CELEBRATE YOU!
We value the diversity of our team, comprising colleagues from various cultures, backgrounds, and walks of life. We welcome diverse experiences, embrace change, and encourage different perspectives.
Sales Assistant - Full Time - Newcastle - 37.5 Hours employer: H&T Pawnbrokers
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - Newcastle - 37.5 Hours
✨Tip Number 1
Familiarise yourself with H&T's values and community involvement. Understanding their commitment to supporting local communities will help you connect with the team during your interview.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in previous roles. Highlighting your passion for helping customers will resonate well with the hiring team.
✨Tip Number 3
Show your enthusiasm for working in a busy environment. Share experiences where you've thrived under pressure, as this role requires flexibility and adaptability.
✨Tip Number 4
If you have any multilingual skills, be sure to mention them! Even though they're not required, they can set you apart from other candidates and show your ability to connect with a diverse customer base.
We think you need these skills to ace Sales Assistant - Full Time - Newcastle - 37.5 Hours
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with H&T's values and community focus. Highlight your alignment with their commitment to diversity and customer service in your application.
Tailor Your CV: Make sure your CV reflects your communication skills and experience in busy environments. Emphasise any previous roles that involved customer service or teamwork.
Craft a Compelling Cover Letter: In your cover letter, express your passion for providing great customer service and your eagerness to progress within the company. Mention your flexibility and willingness to work Saturdays.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role heavily relies on creating positive experiences.
✨Demonstrate Team Spirit
Since you'll be working in a team environment, highlight your ability to collaborate and support your colleagues. Discuss any previous experiences where teamwork led to success, showing that you can contribute positively to the company culture.
✨Prepare for Questions About Flexibility
Be ready to discuss your availability, especially regarding Saturday work. Companies appreciate candidates who are flexible with their schedules, so emphasise your willingness to adapt to the needs of the business.
✨Research the Company’s Community Involvement
Familiarise yourself with H&T's community initiatives and values. Showing that you understand and appreciate their commitment to local communities will demonstrate your alignment with their mission and make you a more appealing candidate.
