At a Glance
- Tasks: Drive buses safely while providing top-notch customer service across Coventry.
- Company: Join National Express Coventry, a leader in public transport with a commitment to safety and community.
- Benefits: Enjoy competitive pay, free travel, discounts for friends, and a range of health perks.
- Why this job: Flexible shifts, great pay progression, and a chance to be part of a supportive team culture.
- Qualifications: Must have a valid UK PCV licence and be 18 or older; customer service skills are essential.
- Other info: We promote inclusivity and welcome applications from all backgrounds.
New increased pay rates for bus drivers where you can join us between £16.45 - £19.50 per hour. As a Professional Bus Driver with National Express Coventry, you will be providing the very best customer service, whilst safely transporting our customers across the region. You will be expected to work any 5 days from 7. We do not operate any set days or shift patterns - rest days are set out in advance to let you plan. Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts.
What you'll need...
- A Valid Full UK PCV licence (Category D)
- An ability to provide outstanding customer service
- To be aged 18 or over
What we offer in return for your hard work and commitment...
- £16.45 per hour increasing to £17.57 after 2 years of service and £19.50 after 3 years of service
- £19.50 per hour if you have been working as PCV driver for last consecutive 3 years
- Guaranteed 38 hours of work per week (overtime available)
- Free Bus & Coach travel for yourself on the National Express network
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
- 50% discount for friends and family on full fares on our coach services
- A free smart comfortable uniform
- A Company pension
- Fully paid CPC training
- Free licence medicals without loss of pay
- Life assurance
- Private online GP service
- Paid annual leave
- Exclusive benefits and savings from thousands of the UK's largest retailers and service providers
- Free access to our award-winning Health Bus; providing free and accessible health checks
- Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
- An opportunity to take part in our Cycle to work scheme
- An opportunity to become a Master Driver
- A warm invite to join the National Express Sports and Social Club
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note...
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Bus Driver Coventry employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver Coventry
✨Tip Number 1
Familiarise yourself with the routes and areas you will be driving in Coventry. Knowing the local geography can help you feel more confident during your interview and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since providing outstanding customer service is a key part of the job, think of examples from your past experiences where you've gone above and beyond for customers.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working any 5 days from 7, showing that you're adaptable and willing to work varied hours can set you apart from other candidates.
✨Tip Number 4
If you have a valid Full UK PCV licence, make sure to highlight your driving experience, especially if you've been driving a PCV vehicle for the last 2-3 years. This could qualify you for higher pay rates, which is a great incentive!
We think you need these skills to ace Bus Driver Coventry
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Bus Driver at National Express Coventry. Highlight key skills such as customer service and safety awareness in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially if you have held a PCV licence or worked in customer service roles. Include any specific achievements that demonstrate your ability to provide outstanding service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for driving and customer service. Mention your PCV licence and any relevant experience, and explain why you want to work for National Express Coventry specifically.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail, which is crucial for a professional driver.
How to prepare for a job interview at National Express Group PLC
✨Know Your Routes
Familiarise yourself with the local area and key routes you might be driving. This shows your commitment to the role and helps you answer questions about navigation and customer service effectively.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. National Express values outstanding customer service, so demonstrating your experience in this area will set you apart.
✨Understand the Shift Patterns
Be ready to discuss your flexibility regarding shift patterns. Since shifts can start as early as 3am and finish as late as 2am, showing that you're adaptable will be a plus.
✨Safety First
Brush up on your knowledge of health and safety regulations related to driving. National Express prides itself on its safety record, so being able to discuss how you prioritise safety will resonate well with the interviewers.