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- Tasks: Provide exceptional food and beverage service to members in various dining areas.
- Company: Join Four Seasons, a luxury brand known for its commitment to exceptional guest experiences.
- Benefits: Enjoy £12.98 per hour, free meals, career development, and fun employee events.
- Why this job: Be part of a vibrant team in a historic setting, creating lasting impressions for members.
- Qualifications: Excellent communication skills and two years of experience in a similar role required.
- Other info: Casual/on-call position with opportunities for growth and recognition.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
Ten Trinity Square Private Member's Club is looking for a Casual Waiter/Waitress to join our team!
About Ten Trinity Square Private Club: Set within the former headquarters of the Port of London Authority, one of London’s iconic historical landmarks, the Club presents a unique partnership between Reignwood, Four Seasons Hotels and Resorts and Château Latour. The Club has been shaped around the boardrooms and executive offices of the original building, and includes the distinctive Chairman’s Room, a specially curated Library and Billiards Room, The Members’ Bar and Dining Room, a unique Cigar Shop and Sampling Lounge and a Château Latour Discovery and Dining experience.
The Club Waiter/Waitress role: The Club Waiter/Waitress will be responsible for providing exceptional food & beverage service to the Members in the Dining Room, Meeting Rooms, and Member's Bar. This position will be filled on a casual/on-call basis.
What you will do:
- Deliver attentive and personalised service to members and their guests
- Serve food and beverages in the Dining Room, Meeting Rooms, and Members’ Bar
- Maintain a deep understanding of menus, daily specials, wines, and Club offerings
- Ensure a seamless and discreet service in line with Club standards
- Support the team in setting up and clearing down service areas with precision
What you bring:
- Excellent communication and guest contact skills.
- Minimum of two years of previous experience in a similar environment.
- Experience in a Private Club is beneficial but not required
- Knowledge in the areas of food and wine, and should have outstanding sales skills.
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- £12.98 per hour and service charge entitlement based on working hours
- Excellent training and career development opportunities
- Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
- Free Life Insurance
- Opportunities to build a successful career with global potential
- Free uniform dry cleaning available
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream – a salary advance benefit
- Employee Recognition Programmes & many, many more surprises to discover!
All applicants must hold the Right to Work in the UK.
Casual Club Waiter/Waitress employer: Four Seasons Hotels Ltd
Contact Detail:
Four Seasons Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Club Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the Four Seasons brand and its values. Understanding their commitment to luxury and genuine service will help you align your approach during interviews and interactions.
✨Tip Number 2
Network with current or former employees of Four Seasons or similar establishments. They can provide insights into the company culture and expectations, which can be invaluable in preparing for your role.
✨Tip Number 3
Brush up on your food and wine knowledge. Being able to discuss menu items confidently and make recommendations will set you apart from other candidates and show your dedication to the role.
✨Tip Number 4
Demonstrate your excellent communication skills during any informal meet-ups or networking events. Engaging with others in a friendly and professional manner will showcase your suitability for the Club Waiter/Waitress position.
We think you need these skills to ace Casual Club Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Casual Club Waiter/Waitress position. Understand the responsibilities and the skills required, such as excellent communication and guest contact skills.
Tailor Your CV: Customise your CV to highlight relevant experience in food and beverage service. Emphasise any previous roles in similar environments, especially if you have experience in private clubs, and showcase your knowledge of food and wine.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing exceptional service. Mention why you want to work at Four Seasons and how your values align with their commitment to luxury and genuine heart.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Four Seasons Hotels Ltd
✨Know the Club's Values
Before your interview, take some time to understand the core values of Four Seasons and Ten Trinity Square. They prioritise genuine connections and exceptional service, so be prepared to discuss how you embody these values in your previous roles.
✨Showcase Your Experience
Highlight your previous experience in food and beverage service, especially in a similar environment. Be ready to share specific examples of how you've provided attentive service and handled guest interactions.
✨Demonstrate Communication Skills
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter as a waiter/waitress to showcase your skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the club and its operations. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Consider asking about team dynamics or opportunities for growth within the company.
