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- Tasks: Manage road logistics for healthcare, ensuring smooth operations and customer satisfaction.
- Company: Join one of the world's leading logistics companies making a global impact.
- Benefits: Enjoy remote work options, a pension plan, and wellness support for you and your family.
- Why this job: Be part of a supportive team with opportunities for growth and a focus on wellbeing.
- Qualifications: Experience in quotations and excellent communication skills are essential.
- Other info: This is a 12-month fixed-term contract with a forces-friendly employer.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion for road logistics? Imagine working for one of the world’s leading logistics companies, where your expertise can make a global impact.
Your Role
You will work within the Road logistics healthcare operational team who are handling road logistics shipments for healthcare customers, ensuring all necessary operational duties and functions are in accordance with customer-specific working instructions, and standard operating procedures. This ensures excellence in road freight import, export, cross-trade, and domestic distribution operations.
Your Responsibilities
- Request and negotiate rates with hauliers, ensuring the best price and solutions are gained quickly for spot quotations.
- Provide competitive quotations for effective solutions in a timely manner to customer services, and at times directly to customers, through the utilization of our haulier base and own network.
- Request and negotiate rates with hauliers for set lanes quotations, awarding business to hauliers when the business is secured.
- Ensure that the transport planning is completed and pass the correct details to the relevant warehouse team – EMG/HSCC/Chapeltown/Partner warehouses.
- Create manifests in QCL to send to hauliers, ensuring all details are received and correct prior to sending.
- Work closely with Kuehne+Nagel European healthcare offices in order to arrange groupage shipments.
- Book in collections/deliveries where required.
Your Skills and Experiences
- Experience in quotations.
- Excellent organisational and time management skills.
- Experience in Dangerous Goods in Road Logistics.
- Excellent communication skills, both verbal and written.
Good Reasons to Join
If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.
Logistics Customer Care Specialist (12month FTC) employer: Kuehne+Nagel
Contact Detail:
Kuehne+Nagel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Care Specialist (12month FTC)
✨Tip Number 1
Familiarise yourself with the specific logistics processes related to healthcare. Understanding the nuances of road logistics in this sector will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the logistics and healthcare sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities within the company.
✨Tip Number 3
Brush up on your negotiation skills, especially regarding rate discussions with hauliers. Being able to confidently discuss pricing and solutions will set you apart as a candidate who can add immediate value to the team.
✨Tip Number 4
Prepare to showcase your organisational and time management skills through examples from your past experiences. Be ready to discuss how you've successfully managed multiple tasks or projects simultaneously, as this is crucial for the role.
We think you need these skills to ace Logistics Customer Care Specialist (12month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, particularly in road logistics and customer care. Emphasise any previous roles where you negotiated rates or managed transport planning.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for road logistics and your understanding of the healthcare sector. Mention specific skills like organisational abilities and communication skills that align with the job description.
Highlight Relevant Skills: In your application, clearly outline your experience with quotations and any knowledge of Dangerous Goods in Road Logistics. Use examples to demonstrate how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in logistics.
How to prepare for a job interview at Kuehne+Nagel
✨Show Your Passion for Logistics
Make sure to express your enthusiasm for road logistics during the interview. Share specific experiences or projects that highlight your interest and knowledge in the field, especially related to healthcare logistics.
✨Demonstrate Your Negotiation Skills
Since the role involves requesting and negotiating rates with hauliers, prepare examples of past negotiations you've successfully handled. Be ready to discuss your approach and how you achieved the best outcomes.
✨Highlight Organisational Skills
The job requires excellent organisational and time management skills. Prepare to discuss how you prioritise tasks and manage multiple responsibilities, perhaps by sharing a specific scenario where you successfully juggled competing deadlines.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer, demonstrating your engagement and interest in the position.
