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- Tasks: Coordinate fleet activities and manage driver schedules for efficient freight movement.
- Company: Join a dynamic team in Exeter focused on logistics and customer service excellence.
- Benefits: Enjoy a competitive salary, Monday to Friday shifts, and opportunities for hybrid work.
- Why this job: Be part of a supportive culture that values teamwork and operational success.
- Qualifications: 2+ years in Transport Operations required; strong communication skills are a must.
- Other info: Occasional driving duties included; perfect for those who enjoy variety in their role.
The predicted salary is between 22800 - 28500 £ per year.
Contract Type: Permanent
Salary: Up to £28,500 per annum
Shift: Monday to Friday, 05:45–15:45 (1-hour unpaid break)
Reports to: Depot Manager
Location: Exeter
Role Summary: Our client is seeking a skilled Operations Planner to join their team based in Exeter. This hybrid role involves coordinating fleet and driver activities to ensure efficient freight movement across the region, along with occasional shifts as a Relief Van Driver for nationwide deliveries.
Key Responsibilities:
- Efficiently handle inbound telephone calls and client instructions.
- Accurately record and process client requirements using the data management system.
- Maintain high levels of customer service and ensure timely responses.
- Manage Independent Service Providers and company vehicles for optimal utilisation.
- Perform van driving duties including loading/unloading, securing loads, and timely deliveries.
- Complete vehicle checks, minor repairs, and report mechanical issues.
- Ensure compliance with Health & Safety and Aviation Security standards.
- Build strong relationships with clients, team members, and managers.
- Support the Depot Supervisor/Manager in achieving operational goals.
Experience & Qualifications:
- Minimum of 2 years’ experience in Transport Operations.
Operations Planner employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Planner
✨Tip Number 1
Familiarise yourself with the transport operations industry, especially in fleet management and logistics. Understanding the key challenges and trends can help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the transport and logistics sector. Attend industry events or join relevant online forums to connect with people who might provide insights or even referrals for the Operations Planner role.
✨Tip Number 3
Prepare to discuss your experience with data management systems and how you've used them to improve operational efficiency. Be ready to share specific examples that demonstrate your problem-solving skills in a transport operations context.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in previous roles. Highlighting your ability to maintain high service levels will be crucial for this position.
We think you need these skills to ace Operations Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport operations. Emphasise any roles where you've coordinated activities, managed client relationships, or handled logistics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences that demonstrate your ability to manage fleet and driver activities effectively.
Highlight Relevant Skills: In your application, focus on skills such as customer service, data management, and compliance with health and safety standards. Use examples to illustrate how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Planner.
How to prepare for a job interview at Click To Hired
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Operations Planner. Familiarise yourself with fleet management, client communication, and compliance standards. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in Transport Operations. Highlight specific examples where you've successfully managed logistics, improved efficiency, or resolved issues. This will show the interviewer that you have the practical skills needed for the job.
✨Emphasise Customer Service Skills
Since maintaining high levels of customer service is crucial, be ready to share instances where you've gone above and beyond for clients. Discuss how you handle difficult situations and ensure timely responses, as this will reflect your commitment to client satisfaction.
✨Demonstrate Teamwork and Communication
Operations Planners need to build strong relationships with various stakeholders. Prepare to talk about how you've collaborated with team members and clients in the past. Highlight your communication skills and how they contribute to achieving operational goals.
