Housing Officer

Housing Officer

Manchester Full-Time 24 £ / hour No home office possible
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At a Glance

  • Tasks: Support tenants in Manchester with housing issues and provide frontline services.
  • Company: Eden Brown is a leading employer committed to equality and diversity.
  • Benefits: Enjoy hybrid work options, balancing home and office life.
  • Why this job: Make a real impact in the community while gaining valuable housing management experience.
  • Qualifications: Extensive Housing Management experience and access to a car are essential.
  • Other info: This is a 12-week temporary contract with potential for growth.

Eden Brown are seeking a highly experienced Housing Officer on a temporary contract situated in Manchester

Submit your CV and any additional required information after you have read this description by clicking on the application button.

The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office

As a Housing Officer your role will involve:

– Providing a frontline service to a portfolio of tenants across Manchester

– Dealing with low level ASB issues

– Tenancy Sign Ups

– Environmental issues ie fly tipping, garden issues

Due to the nature of this role interested candidates must have extensive Housing Management experience

You must have access to a car

Only apply xiskglj if you match the above criteria

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

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Contact Detail:

Eden Brown Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with the specific housing policies and regulations in Manchester. This knowledge will not only help you understand the role better but also demonstrate your commitment and expertise during any discussions.

✨Tip Number 2

Network with current or former Housing Officers in the area. They can provide valuable insights into the role and the challenges you might face, which can be beneficial when discussing your experience and approach in interviews.

✨Tip Number 3

Prepare to discuss your experience with low-level anti-social behaviour (ASB) issues. Think of specific examples where you've successfully managed such situations, as this will show your practical understanding of the role's requirements.

✨Tip Number 4

Since the role involves hybrid working, be ready to talk about your experience with remote work. Highlight how you stay organised and maintain communication with tenants and colleagues while working from home.

We think you need these skills to ace Housing Officer

Housing Management Experience
Customer Service Skills
Conflict Resolution
Knowledge of ASB (Anti-Social Behaviour) Policies
Communication Skills
Problem-Solving Skills
Organisational Skills
Report Writing
Time Management
Empathy and Understanding
Teamwork
Adaptability
IT Proficiency
Driving License

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight your relevant experience in housing management and dealing with tenant issues.

Highlight Relevant Experience: In your CV and cover letter, emphasise your extensive housing management experience. Provide specific examples of how you've successfully handled low-level ASB issues, tenant sign-ups, and environmental concerns.

Showcase Your Skills: Make sure to showcase skills that are essential for a Housing Officer, such as communication, problem-solving, and organisational skills. Mention any experience you have with hybrid working arrangements, as this role involves both home and office work.

Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for a role that involves frontline service.

How to prepare for a job interview at Eden Brown

✨Know Your Housing Management Basics

Make sure you brush up on your housing management knowledge. Be prepared to discuss your experience with tenant relations, low-level ASB issues, and environmental concerns. This will show that you understand the core responsibilities of a Housing Officer.

✨Demonstrate Your Problem-Solving Skills

During the interview, be ready to provide examples of how you've successfully dealt with challenging situations in the past. Highlight your ability to resolve conflicts and manage tenant issues effectively, as this is crucial for the role.

✨Show Your Commitment to Equality

Eden Brown values equality in the workplace, so be sure to express your commitment to inclusivity and fairness. Share any relevant experiences that demonstrate your dedication to creating a welcoming environment for all tenants.

✨Prepare Questions About Hybrid Work

Since the role involves hybrid working, prepare thoughtful questions about how the team collaborates remotely and in the office. This shows your interest in the company culture and your willingness to adapt to different work environments.

Housing Officer
Eden Brown
Location: Manchester

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