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- Tasks: Lead the design of engaging customer experiences across Sally Europe's digital platforms.
- Company: Sally Europe believes beauty is for everyone and values inclusivity in all experiences.
- Benefits: Enjoy a supportive culture, opportunities for growth, and a commitment to diversity.
- Why this job: Shape impactful digital experiences while being part of a bold and inspiring team.
- Qualifications: 3+ years in UX/UI design, proficiency in Figma and Adobe Creative Suite required.
- Other info: We celebrate diversity and welcome applications from everyone.
The predicted salary is between 43200 - 72000 £ per year.
At Sally Europe, we believe beauty is for everyone — and that includes the experiences we create online. We're looking for a passionate Senior eCommerce UI/UX Designer to lead the way in shaping how our customers connect with our digital world.
As our Senior eCommerce UI/UX Designer, you'll be the driving force behind the design and development of outstanding customer experiences across our websites. Your work will directly influence how customers shop, explore, and feel inspired across Sally Europe’s digital platforms.
You’ll use insight tools, analytics, and a deep understanding of customer behaviour to create experiences that are accessible, engaging, and commercially impactful. From roadmap to rollout, you’ll work closely with stakeholders, internal teams, and agency partners to bring meaningful experiences to life.
What You'll Do...
- Lead the strategy and delivery of user-centred design across all Sally Europe websites.
- Maintain and evolve our UX roadmap, integrating customer insight and industry best practices.
- Optimise and manage customer experience tools (think A/B testing, heatmaps, analytics).
- Champion accessible, responsive, and inclusive design standards.
- Line-manage and mentor a Designer, supporting their development and workload.
- Collaborate cross-functionally to align customer experience improvements with business goals.
- Own customer journey mapping, wireframing, and high-quality design delivery.
- Promote the value of UX/UI through storytelling, insight-sharing, and collaboration.
What You'll Bring...
- 3+ years’ experience in UX/UI or digital design, ideally in eCommerce.
- Proficiency with Figma, Adobe Creative Suite, and prototyping tools.
- Experience developing and managing design systems.
- A customer-focused mindset with a strong grasp of CRO, accessibility, and usability.
- Strong communication skills and stakeholder engagement experience.
- Comfort working with data to inform decisions — A/B testing, heatmaps, GA4, etc.
- Bonus points for experience with Salesforce Commerce Cloud or AI design applications.
Why You’ll Love It Here...
At Sally Europe, we live by our values: Be Yourself. Be Bold. Be An Owner. Be An Inspiration. Be Part of Something Bigger. We believe that when people feel empowered to be themselves, they do their best work. We’ll support you to grow, challenge the norm, and create experiences that leave a lasting impact.
We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to 'add colour to the world,' we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.
Senior User Experience Designer employer: Sally Europe
Contact Detail:
Sally Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Experience Designer
✨Tip Number 1
Familiarise yourself with Sally Europe's brand and values. Understanding their commitment to inclusivity and customer experience will help you align your design philosophy with theirs, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience with user-centred design in your discussions. Be prepared to share specific examples of how you've used customer insights and analytics to drive design decisions, as this is crucial for the role.
✨Tip Number 3
Highlight your proficiency with tools like Figma and Adobe Creative Suite during interviews. Being able to demonstrate your skills with these platforms can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to collaboration and stakeholder engagement. Since the role involves working closely with various teams, showcasing your communication skills and teamwork experience will be key.
We think you need these skills to ace Senior User Experience Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in UX/UI design, particularly in eCommerce. Emphasise your proficiency with tools like Figma and Adobe Creative Suite, and showcase any projects that demonstrate your ability to create user-centred designs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating engaging customer experiences. Mention specific examples of how you've used data and insights to inform your design decisions, and how you align with Sally Europe's values of being bold and inspirational.
Showcase Your Portfolio: Include a link to your portfolio that showcases your best work in UX/UI design. Highlight projects that involved customer journey mapping, wireframing, and the use of analytics tools. Make sure to explain your role in each project and the impact it had on the user experience.
Prepare for Interviews: Be ready to discuss your design process and how you approach user-centred design. Prepare to share insights from your previous work, especially regarding A/B testing and usability improvements. Show enthusiasm for collaborating with cross-functional teams and mentoring others.
How to prepare for a job interview at Sally Europe
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you gather insights, create user journeys, and iterate on designs. This will demonstrate your ability to lead user-centred design effectively.
✨Familiarise Yourself with Their Brand
Research Sally Europe's brand values and their approach to eCommerce. Understanding their mission to create inclusive experiences will help you align your answers with their goals during the interview.
✨Prepare for Technical Questions
Expect questions about your proficiency with tools like Figma and Adobe Creative Suite. Be ready to discuss your experience with A/B testing and analytics, as these are crucial for optimising customer experiences.
✨Demonstrate Collaboration Skills
Since the role involves working closely with stakeholders and cross-functional teams, prepare examples of how you've successfully collaborated in the past. Highlight your communication skills and ability to engage with different departments.
